Baron BMW

Great communication and customer service. Ryan got me in and out before my work day started. By far the best experience I’ve had getting my BMW serviced. and out before my work day started. By far the best experience I’ve had getting my BMW serviced. More

Terrible experience! Not that they care, but I will never purchase a BMW. We agreed on a price, 10 minutes later I was told I had to beat another customer to the dealership to buy the car, but I could buy a purchase a BMW. We agreed on a price, 10 minutes later I was told I had to beat another customer to the dealership to buy the car, but I could buy a different one. When I complained, I was told to come to the dealership and fight the other person for the car. Then the sales manager told us we became too emotionally attached to the car. The truth is the sales manager became too emotionally attached to making a few extra dollars instead of honoring an agreement. Staying with Mercedes. More

Service department staff managed my expectations well. They delivered the service on time. Baron BMW is my service provider of choice. They have a Clean waiting area. They delivered the service on time. Baron BMW is my service provider of choice. They have a Clean waiting area. More

Information provided and recommended service options. I waited in the lobby and was provided updates as needed. It would have been nice to have had snacks as well as beverages waited in the lobby and was provided updates as needed. It would have been nice to have had snacks as well as beverages More

I have consistently gotten terrific service every time I visit!! They are always courteous, professional, and leave my car in tip-top shape!! I completely trust them with my 328xi coupe!! visit!! They are always courteous, professional, and leave my car in tip-top shape!! I completely trust them with my 328xi coupe!! More

Superior service, as always. Scheduling completed 12 months in advance — impressive. Meet-n-greet by the shop team was welcoming and efficient — they were ready for me. COVID precautions across the bo months in advance — impressive. Meet-n-greet by the shop team was welcoming and efficient — they were ready for me. COVID precautions across the board exemplary — have never seen such detail. Jason is super with updates, explanations, professional demeanor, thoroughness. Great visit, as usual. Ollie Hunter, Manhattan More

From the first time I walked in I had an exceptional experience. The client advisor I worked with was not only knowledgeable, personable and kind, but he wasn't pushing in any sort of a way and conseque experience. The client advisor I worked with was not only knowledgeable, personable and kind, but he wasn't pushing in any sort of a way and consequently made us feel right at home. BMW went out of their way to accommodate us and our requests, and I simply can't recommend them enough. More

I’ve purchased over 15 cars from all different dealerships. This was easily the best experience/dealer I have ever worked by far! I will definitely be a returning customer. I would 10 out of 10 re dealerships. This was easily the best experience/dealer I have ever worked by far! I will definitely be a returning customer. I would 10 out of 10 recommend to anyone. More

Great customer service! The service department is very professional and courteous. They were especially attentive to my specific requests and provided great detail to include a video of the items that nee professional and courteous. They were especially attentive to my specific requests and provided great detail to include a video of the items that needed repairs. More

Repair done on a timely basis. Travis was courteous and kept me informed. Good job. Vehicle was finished in an hour. Will schedule oil change in the fall. kept me informed. Good job. Vehicle was finished in an hour. Will schedule oil change in the fall. More