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Baron BMW

Merriam, KS

4.6
1,829 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,829 reviews

December 12, 2020

I love them! Always so helpful and nice every time I come! Thank u guys so much never any issues with them! Thanks again for everything u guys do! More

by shecutzhair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 21, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words! We thank you for your business and look forward to your next visit!

December 11, 2020

Great first experience at Baron BMW. Joshua Thomas took care of all of our needs an got us through the buying process. The finance manager took great care of us too. We will be back for our auto needs in More

by Dave W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Dec 21, 2020 -

Baron BMW responded

Thank you, Dave, for your kind words for Joshua! We are very happy to hear that we were able to provide you with a great car buying experience!

December 09, 2020

Great, easy buying experience. 2017 BMW X3 has been a great car! Extremely friendly and zero pressure to buy. Would recommend checking this dealer for sure. More

by Brad B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wheeler
Dec 21, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with a great car buying experience. We thank you for your business and look forward to your next visit!

December 08, 2020

Responsive and helpful all the way through. Ryan offered to complete the service items I requested with no high-pressure sales to add more work. More

by tbarta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Dec 21, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words for Ryan!

December 07, 2020

Initial quote and what was priced at the service is different if you don’t check it and demand the price be reduced to the initial online quotation you might have to pay more than you expect apart from More

by thrain8419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Dec 19, 2020 -

Baron BMW responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Clay Shafer General Manager cshafer@baronauto.com

December 07, 2020

This was the second time going to Baron BMW for maintenance. The customer service was excellent both times. We had to leave our vehicle for a week for repair, while we were finalizing the courtesy More

by dhfossil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Dec 21, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an excellent service experience! We thank you for your business and look forward to your next visit!

December 07, 2020

I bought my vehicle in Appleton, Wisconsin. My wife bought her vehicle at Baron BMW. We both use Baron for our vehicles service needs, and they have taken care of both of us. We’ve used Jason and Randy More

by Pharm.D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Jason
Dec 21, 2020 -

Baron BMW responded

Thank you for your kind words for Jason and Randy! We thank you and your wife for your continued business and look forward to your next visit!

December 05, 2020

Took my car in for much needed service after a recent relocation to the area. I was very impressed by the staff and overall process. I was promptly greeted and immediately the staff began cleaning my More

by Jeremy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Ingold
Dec 21, 2020 -

Baron BMW responded

Thank you, Jeremy, for your kind words for JP! We are very happy to hear that we were able to provide you with an amazing service experience! We thank you for your business and look forward to your next visit!

December 04, 2020

Super fast and easy for a standard oil service. Baron has a nice waiting area and they have complimentary WiFi too, it was a great experience. More

by jwboz1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 21, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a great service visit!

December 04, 2020

Ryan did a great job. He went the extra mile he was prompt and explained everything to me. I’ll definitely be back. I appreciate it the way he texted me made it easy deal with my many questions More

by Calbeck6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 21, 2020 -

Baron BMW responded

Thank you for your kind words for Ryan! We thank you for your business and look forward to your next visit!

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