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Baron BMW

Merriam, KS

4.6
1,929 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,929 reviews

January 30, 2021

Randy is always very helpful and makes sure we're happy with the service. The service was easy to setup online, drop off was easy, service was quick, and payment was straight forward. More

by tl1000sv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words for Randy! We are thrilled that you had a quick service visit!

January 29, 2021

Service was easy to schedule. Follow up text for repairs easy to understand. Repairs done as decided. Randy and rest of staff very courteous and informative. More

by jankaoliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 29, 2021 -

Baron BMW responded

Thank you for your kind words for Randy and our staff! We are thrilled that we provided you with a courteous and informative service visit. We look forward to your business with us again!

January 28, 2021

Service was great John Naegele did an excellent job on exalting the process and providing detailed Information on the car. I would recommend Baron BMW More

by shannonc0171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegle
Jan 28, 2021 -

Baron BMW responded

Thank you for your kind words about John! We are very happy to hear that we were able to provide you with an enjoyable service experience!

January 27, 2021

It is always a pleasure to work with Travis - he took good care of me and I will be sure to ask for him when I return. More

by dcritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 28, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

January 27, 2021

Our first experience with Baron is what brought us back again. They stand behind the products they sell regardless of the make. We bought a new BMW X2 and love it. More

by lboldt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele, Matt Coles, Allison Argill
Jan 27, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

January 26, 2021

Excellent experience! I received a reminder email, it was easy to get an appointment, a courtesy loaner vehicle, and check out! Thank you so much! More

by monicac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ellenberger
Jan 27, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

January 26, 2021

Great customer service and timely repair of the issue. Randy was very helpful in setting up and following through on my vehicle’s care. Highly recommend Baron BMW. More

by Sleepdoc61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 27, 2021 -

Baron BMW responded

Thank you for your kind words for Randy! We thank you for your business and look forward to your next visit!

January 25, 2021

Scott Keller was great. Explained all features of my X5 after sale. Scott made this an enjoyable experience. Thanks for your help. I really appreciated it. More

by jog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott keller
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words for Scott! We thank you for your business and look forward to your next visit!

January 25, 2021

Very professional dealership! They went above and beyond with sales and customer service. The doc fee seems a steep, but overall very classy dealer to work with. More

by psabers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa DesBien
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next vi

January 25, 2021

Travis did a great job making sure my BMW got the service it needed and made sure my needs were taken care of during my wait. More

by Karen8778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 27, 2021 -

Baron BMW responded

Thank you, Karen, for your kind words for Travis! We thank you for your business and look forward to your next visit!

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