Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basil Ford of Niagara Falls
Niagara Falls, NY
187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 17, 2018
Poor customer service
I had an appointment for Tuesday at 9:30 for an air bag replacement. Was told it was a 2 hour job. Was called at 3 and told they didn’t have the parts
More
by Bill
Employees Worked With
Jess Basil
September 05, 2018
Poor Customer Service - Top to bottom
Contacted dealership 4 weeks after purchase to ask why title and registration not received. Was told that they "were meaning to contact me regarding
More
by Gary K
Employees Worked With
Scott Delacy, Adam
August 27, 2018
poor service
I waited two days for them to look at my Van . It took two days for them to fix it (I thought ) - I took it home and engine light came
More
by Brenda Williams
Employees Worked With
not sure
Dealership Inventory (231 Vehicles)
2024 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
