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Basil Ford of Niagara Falls
Niagara Falls, NY
186 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 05, 2018
Poor Customer Service - Top to bottom
Contacted dealership 4 weeks after purchase to ask why title and registration not received. Was told that they "were meaning to contact me regarding
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by Gary K
Employees Worked With
Scott Delacy, Adam
August 27, 2018
poor service
I waited two days for them to look at my Van . It took two days for them to fix it (I thought ) - I took it home and engine light came
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by Brenda Williams
Employees Worked With
not sure
July 22, 2018
The Works
Very professional and courteous. Work was done in a timely manner Always have my service here and will continue to have my service here. Casey and Fr
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by mnicholas60
Employees Worked With
Casey Gielow, Frank Esposito
