Basil Ford

So ignorant, when she was buying the car they treated her like a queen, now when they gave her loaner they blamed her for a flat tire and charged her 239.00 for a tire, Shameful! Never ever would go there fo like a queen, now when they gave her loaner they blamed her for a flat tire and charged her 239.00 for a tire, Shameful! Never ever would go there for anything, Brutal and ignorant More

Treated my daughter like Crap, charging her for a tire on a loaner that went flat, she drove the loaner home and had to put air in the tire, tire went flat, she was stranded, now they want to charge her 239 a loaner that went flat, she drove the loaner home and had to put air in the tire, tire went flat, she was stranded, now they want to charge her 239 00 for a tire! Really, Basil should check the car's. From top to bottom, how is my daughter liable for this , don't get it brand new car, never fixed. It and yet Basil is charging her for a flat! Certain Companies should not be allowed to be in customer service at all More

Great dealership to deal with. Great customer service. received very fair trade-in value for my vehicle and very fair purchase price on my new vehicle. Great customer service. received very fair trade-in value for my vehicle and very fair purchase price on my new vehicle. More

I liked the ease of the sale process and the friendliness of Colin and Ramon of Colin and Ramon More

Absolutely disgusted with my treatment this time was told to go to another dealership out of the area that was cheaper than Basil price they didn't even try to keep me as a customer will never go there again to go to another dealership out of the area that was cheaper than Basil price they didn't even try to keep me as a customer will never go there again received a call from a Charlie he didn't even put effort into trying to see me a vehicle..who does that ..no more customer satisfaction or going above and beyond to get you to stay as a customer More

Chris arrived on time and completed the service and inspection in under an hour. He was very pleasant and friendly as well as knowledgeable about the vehicle. inspection in under an hour. He was very pleasant and friendly as well as knowledgeable about the vehicle. More

Service was fast & efficient. Price was somewhat ok. Would do it again. Free coffee. Thank you. Price was somewhat ok. Would do it again. Free coffee. Thank you. More

Very responsive to my inquiries and questions regarding the vehicle. Stayed in touch with me through email and text. Thanks to Tammy internet sales rep to set up the appointment with Nick Valint. Nick had the vehicle. Stayed in touch with me through email and text. Thanks to Tammy internet sales rep to set up the appointment with Nick Valint. Nick had everything ready for me before I went to the dealership. It was smooth transaction. More

Every member of the staff is professional and friendly. They answered all of my questions and helped me find the vehicle I wanted. They answered all of my questions and helped me find the vehicle I wanted. More

Have had to take my vehicle in 5 times for the same issue and they keep making things worse and not fixing them and when I bring up new issues caused by what they messed up they want me to pay for it when it and they keep making things worse and not fixing them and when I bring up new issues caused by what they messed up they want me to pay for it when it was their fault it’s broken. Worst service experience I’ve ever had More