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Basil Ford
Cheektowaga, NY
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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595 Reviews of Basil Ford
Helpful December 20, 2021
Was taken care of right away & expected to be there awhile because of the number of people in the lounge. I needed an inspection & a tire rotation. My vehicle was done in 45 minutes. Nice job!!! awhile because of the number of people in the lounge. I needed an inspection & a tire rotation. My vehicle was done in 45 minutes. Nice job!!! More
by bbartho633
Employees Worked With
Jess Basil, Cassie Soucia
December 16, 2021
It’s the best dealership all the stuff so helpful and nice and they have really a wonderful customer service i wants to say thank you so much Jeremy For taking care of my car, you're the only one who k nice and they have really a wonderful customer service i wants to say thank you so much Jeremy For taking care of my car, you're the only one who knows what's causing the problem I took my car to different dealership before I came to here and they did nothing thank you Jeremy and hope you have a great holiday Maya. More
by Memefm82
Employees Worked With
Jeremy
December 01, 2021
Basil Ford was great! Kevin Hartman was a pleasure to work with. Kevin would periodically call me to update me on the status of my truck work with. Kevin would periodically call me to update me on the status of my truck More
by mkinz2663
Employees Worked With
Kevin Hartman and Don Brownell, Jess Basil, Cassie Soucia
November 29, 2021
Had a bad battery told me it would take 1-3 hrs. to check battery depending on how bad it was also had an oil change and tire rotation and was still out in 3 hrs. service is still great !!! battery depending on how bad it was also had an oil change and tire rotation and was still out in 3 hrs. service is still great !!! More
by noelt34698
Employees Worked With
Angela Beahan
November 28, 2021
Michael Cross is an awesome Sales Rep. I have been dealing with him since 1993 and corresponding with him is like dealing with a family member you love. He goes the extra mile to get you the best dea dealing with him since 1993 and corresponding with him is like dealing with a family member you love. He goes the extra mile to get you the best deal possible. He is caring and shows much empathy on what you can afford and can not afford to pay in a vehicle. Every car that I have owned and leased is with Ford, I have no intentions on going with any other make of a car or sales rep, I'm loyal until death do is part. More
by Squeeze521
Employees Worked With
Mike Cross, Michael McGill
November 17, 2021
Great customer service and very accommodating. Did exactly what we asked and then addressed the recall on our vehicle without being asked. Andrew was a great representative of your company and the ser exactly what we asked and then addressed the recall on our vehicle without being asked. Andrew was a great representative of your company and the services you offer More
by Jeanettecalleja1
Employees Worked With
Cassie Soucia
