Basil Ford

Bad Experience. Bought a used2007 Jeep Patriot not quite two years ago. Everytime I go in for routine maintenance there’s always something new wrong. Today went in fo Bought a used2007 Jeep Patriot not quite two years ago. Everytime I go in for routine maintenance there’s always something new wrong. Today went in for check up and 3500 repair bill for “normal wear and tear” tie rods seal leaks plugs etc and apparently warranty expired at 99200 not 1000,000 miles. Said vehicle is unsafe to drive. No answers. More

New Ford Explorer lease Mike Cross has been our salesperson for the last 5 vehicles we have purchased at Basil Ford. He always makes the process pleasant, easy and swift. We Mike Cross has been our salesperson for the last 5 vehicles we have purchased at Basil Ford. He always makes the process pleasant, easy and swift. We have recommended him to other family members. More

Comfortable Salesperson was pleasant and polite. Allowed my wife and I to go home to discuss finances. There was no pressure,went back next day and sealed the dea Salesperson was pleasant and polite. Allowed my wife and I to go home to discuss finances. There was no pressure,went back next day and sealed the deal.. We love Basil Ford More

Excellent salesperson Very satisfied with my salesperson, Josh Tojek. His tireless efforts to make everything thing right and seamless do not go unnoticed. He is a credit t Very satisfied with my salesperson, Josh Tojek. His tireless efforts to make everything thing right and seamless do not go unnoticed. He is a credit to the Basil Company and hopefully is recognized as such! More

Excellent service I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staf I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staff and service team. More

Ford escape Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy about me buying on that day More

Great dealership. Well run organization They have repeatedly treated me well and really appreciate you as the customer I have purchased vehicles from them before an Well run organization They have repeatedly treated me well and really appreciate you as the customer I have purchased vehicles from them before and they continue to give great service. More

Routine service visit Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never w Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never waited more than a couple of minutes for their attention unless they were busy with other customers since they give me the same courteous attention too. More

Service and tires Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get c Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get credit approved for snow tires. More

Service was great I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik a I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik and reliable. More