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Basney Honda
Mishawaka, IN
3,197 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,197 reviews
December 02, 2020
Everyone was very friendly.I was done in very reasonable time. I have had all the service done at Honda since 2007. I trust the peoples that work on my car. time. I have had all the service done at Honda since 2007. I trust the peoples that work on my car. More
by MLDUTRIEUX
Verified CustomerEmployees Worked With
Brad Pankow
December 01, 2020
Good work and communication from the service staff. A gentleman pulled in and then found out he did not want to leave his vehicle for work that day. I had pulled in behind him. He turned and asked me t gentleman pulled in and then found out he did not want to leave his vehicle for work that day. I had pulled in behind him. He turned and asked me to back out. Austin immediately remedied the situation by telling him that he would pull his car out forward instead. More
by kirstenkg
December 01, 2020
Austin is a world class Service agent. He deligently explained all work required to be completed and ensured that I was completely satisfied with the service after everything was completed. explained all work required to be completed and ensured that I was completely satisfied with the service after everything was completed. More
by ZEN
Employees Worked With
December 01, 2020
I used the Quick Express and appreciated being able to get in and out quickly with out even having an appointment! Austin also thoroughly explained an issue w/our vehicle that did not need immediate atten get in and out quickly with out even having an appointment! Austin also thoroughly explained an issue w/our vehicle that did not need immediate attention, so we will return to have it serviced at a later date. More
by ZYNIEWICZ.1
Employees Worked With
November 30, 2020
I was recommended by my friends to deal with Matt Mulstay and I’m thankful I took their advice!! He is very honest and go to length to make you a happy customer😊 and I’m thankful I took their advice!! He is very honest and go to length to make you a happy customer😊 More
by Shadylady04
Employees Worked With
Matt Mulstay
November 30, 2020
Steve was very informative in showing all the features of the vehicle when I came in to test drive the car. He also was very helpful with negotiating a better interest rate on my purchase so that I was able the vehicle when I came in to test drive the car. He also was very helpful with negotiating a better interest rate on my purchase so that I was able to purchase the car. Everyone I interacted with was very friendly and helpful. More
by jjunk0
November 30, 2020
It was a fantastic experience from start to finish Rodger made it very easy for us to choose Honda CR-V over the other competing vehicles. We did our homework and while other competitors were able to Rodger made it very easy for us to choose Honda CR-V over the other competing vehicles. We did our homework and while other competitors were able to get us in the same price range as Honda it was the level of service and personal touch that brought us back to Honda. More
by bjteague0617
November 28, 2020
Bob was very knowledgeable about the CR-V and provided world class customer service. If you’re currently considering a Honda I highly recommend Bob and the team at Basney! world class customer service. If you’re currently considering a Honda I highly recommend Bob and the team at Basney! More
by AerieStella
November 28, 2020
We find the Basney service team to be friendly and attentive to what we want and need. Thank you for being available when we need service done. attentive to what we want and need. Thank you for being available when we need service done. More
by ELRODHOME
Employees Worked With
November 28, 2020
Friendly, courteous, and conscious of their customer’s time. Bob was knowledgeable and not overly pushy. He took his time and reviewed all of the car’s features. He also made sure we were going to be with time. Bob was knowledgeable and not overly pushy. He took his time and reviewed all of the car’s features. He also made sure we were going to be within our desired budget as well. Great overall experience. More
by opiesmith57
Employees Worked With
