Basney Honda - Service Center

Great friendly service by Matt. Very professional. I declined the complementary car wash service because I washed and waxed my Ridgeline prior to getting my first oil change since owning this vehicle. W declined the complementary car wash service because I washed and waxed my Ridgeline prior to getting my first oil change since owning this vehicle. When I entered the truck I noticed a little spot of oil near the door handle. I wiped it off with my finger, no problem. Once exiting the service center I noticed water spots all over my wind shield. I figured it must be from testing the wiper blades and windshield wiper fluids because it was clean where the blades are. So my suggestion for improvement would be to wipe off the windshield after checking the blades and fluid. maybe this was missed because of the decline of the car wash. More

When bring in vehicle for work, I don't like all the add on's to the bill. I did say something and some were taken off, but one reason people don't want to bring not new anymore vehicles to dealership for w on's to the bill. I did say something and some were taken off, but one reason people don't want to bring not new anymore vehicles to dealership for work. More

Always a good experience. Reviewed and explained everything that was done. Always fairly quick service for not having an appointment. Customer service is always very good. everything that was done. Always fairly quick service for not having an appointment. Customer service is always very good. More

Brady York represented Basney Honda well. This was my first visit to Basney for service on my 2014 CRV. I was extremely pleased with the work, and with the lead of the team, Brady. first visit to Basney for service on my 2014 CRV. I was extremely pleased with the work, and with the lead of the team, Brady. More

Brought my car in for airbag recall. Brady York was the gentleman that I dealt with. He was very polite and explained what they did. gentleman that I dealt with. He was very polite and explained what they did. More

Very fast, friendly, and convenient maintenance service. I appreciate the ability to schedule an appointment online as well as text updates when work is complete. I appreciate the ability to schedule an appointment online as well as text updates when work is complete. More

Very kind and helpful. Very knowledgeable, the shuttle is a great idea. Love how they keep you in touch about your vehicle. Will be back. a great idea. Love how they keep you in touch about your vehicle. Will be back. More

Matt was very helpful and was on top of taking care of the problem with my car and made sure it was correct thank you the problem with my car and made sure it was correct thank you More

I have done business with Basney Honda for many years and have always had an extremely positive experience. Best practices including scheduling, timely completion of service, and excellent communication are have always had an extremely positive experience. Best practices including scheduling, timely completion of service, and excellent communication are hallmarks of this dealership. More

Matt is a great service rep. He listens and is thorough. Great asset to Basney. The waiting area is always clean. Respect out time while waiting Great asset to Basney. The waiting area is always clean. Respect out time while waiting More