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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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October 28, 2020

Austin Aufie is a great guy to work with - always considerate and friendly. I have been a Basney customer since 1986 and will continue to be. More

by JANBLEILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

The dealership found the grounding problem and noticed that my brakes were going. They used my extended warranty, and my out of pocket costs were fair. More

by Lieblingbi
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 28, 2020

The dealership is very friendly and has a nice waiting area. The only complaint I had is that the speedometer got bumped to km somehow, and I had to get the owner's manual out to figure out how to switch More

by CALEXANDER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Matt was best service person we could ask for. Not only did he take time to explain everything, he has great follow up and made us feel invested. I will always come back and come back to Matt. More

by Ingal01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 26, 2020

There are many reasons I always choose Basney Honda to service my beloved 2008 Pilot. One of those reasons is Matt Mulstay. He is absolutely wonderful: honest, kind, straightforward and understanding o More

by lre0430
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 23, 2020

Professional, honest and fast. Check in was fast. Professional, honest and fast. Check in was fast. Waiting area is ok. Checkout was smooth as well. I will come back again. No complaints. **please More

by uz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Service was excellent. Staff friendly and professional. I appreciate Austin's way of making me feel welcome and comfortable. Oil change done well. Thank you More

by tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

I appreciate that a shuttle service is available! They took me home and then picked me up when my car was finished. That is a plus! More

by nocnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 21, 2020

This is a very reliable dealership, the people are friendly and they do a great job overall. They get the job done quick and with amazing quality More

by listerbraiton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Excellent service. Friendly and honest service people. Did not have to wait long for service. Waiting room comfortable, neat in appearance. Restrooms clean and fresh. Coffee available. More

by Guillaume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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