Basney Honda - Service Center
Mishawaka, IN
1,741 Reviews of Basney Honda - Service Center
Austin Aufie is a great guy to work with - always considerate and friendly. I have been a Basney customer since 1986 and will continue to be. considerate and friendly. I have been a Basney customer since 1986 and will continue to be. More
The dealership found the grounding problem and noticed that my brakes were going. They used my extended warranty, and my out of pocket costs were fair. that my brakes were going. They used my extended warranty, and my out of pocket costs were fair. More
The dealership is very friendly and has a nice waiting area. The only complaint I had is that the speedometer got bumped to km somehow, and I had to get the owner's manual out to figure out how to switch area. The only complaint I had is that the speedometer got bumped to km somehow, and I had to get the owner's manual out to figure out how to switch it back to mph. Austin Aufie is an excellent service guy. More
Matt was best service person we could ask for. Not only did he take time to explain everything, he has great follow up and made us feel invested. I will always come back and come back to Matt. did he take time to explain everything, he has great follow up and made us feel invested. I will always come back and come back to Matt. More
There are many reasons I always choose Basney Honda to service my beloved 2008 Pilot. One of those reasons is Matt Mulstay. He is absolutely wonderful: honest, kind, straightforward and understanding o service my beloved 2008 Pilot. One of those reasons is Matt Mulstay. He is absolutely wonderful: honest, kind, straightforward and understanding of the weird "girl questions" I sometimes ask about my car. I never feel taken advantage of or talked down to - and that can't be said at a lot of places. I never have doubts about the service I'm receiving and there are never surprises in terms of cost or unforeseen repairs. All of the Service staff is really great - knowledgeable and friendly and always, always kind. They just do the right thing and that really resonates right now. Thanks, Matt & Basney Honda - I appreciate you! More
Professional, honest and fast. Check in was fast. Professional, honest and fast. Check in was fast. Waiting area is ok. Checkout was smooth as well. I will come back again. No complaints. **please Professional, honest and fast. Check in was fast. Waiting area is ok. Checkout was smooth as well. I will come back again. No complaints. **please ask customers to be compliant with mask policy - in waiting area some people took off masks. More
Service was excellent. Staff friendly and professional. I appreciate Austin's way of making me feel welcome and comfortable. Oil change done well. Thank you appreciate Austin's way of making me feel welcome and comfortable. Oil change done well. Thank you More
This is a very reliable dealership, the people are friendly and they do a great job overall. They get the job done quick and with amazing quality friendly and they do a great job overall. They get the job done quick and with amazing quality More
Excellent service. Friendly and honest service people. Did not have to wait long for service. Waiting room comfortable, neat in appearance. Restrooms clean and fresh. Coffee available. Did not have to wait long for service. Waiting room comfortable, neat in appearance. Restrooms clean and fresh. Coffee available. More