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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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October 19, 2020

Basney's service department was fast, efficient and friendly. My service completed with a complimentary car wash. I will go back to them for my next service. Thank you. More

by kromkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 18, 2020

Austin Aufie always takes care of everything for me in service. He does an outstanding job! I recommend him. Always dependable. Always honest. He goes above and beyond to make sure the customer is happy! More

by MJjacket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Quick check in and quick servicing and return of my van (same day with appointment). Will take my van back to Basney for recall service in the future. More

by mworns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 16, 2020

Basney Honda service is great every time I go there. The service area and waiting area are very clean and the staff is always very friendly. I will always service my vehicle at Basney Honda. More

by JUANDERS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady York
October 14, 2020

Basney is my service choice, they will take care of you e=when issues arise and keep you happy. Don Perkins did above what most service managers do quick to response to my comments. More

by sandynd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III, Brian Lynn, Matt Mulstay
October 12, 2020

Service rep is very friendly and service is quick, after it’s done, service rep went through the critical area to remind me what are needed to get done in near future More

by GARYLUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

I had my oil changed & tires rotated on 10/02. The next day as I was headed out of town I noticed the "check tire pressure" warning light on. I worried all the way to my destination where a friend check m More

by PLANEBARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 09, 2020

We always get first rate treatment. Been a customer since early 2000. Matt in service. Bob Briney in sales. #1. All others have always been great also More

by joyce_mayberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 08, 2020

Austin and Basney consistently take excellent care of my car. I trust the opinions about what is needed and trust that the work is done correctly More

by Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson
October 07, 2020

My wife lost a key fob to my HR-V, but Basney was able to get me in the next day and make a new one in less than an hour. More

by Pditlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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