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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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September 24, 2020

I called and was told a transmission fluid change was 80.00. When I had it completed I was charged 139.00. The customer service gave me a 10.00 discount. More

by BARBARAANNGRETTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Yesterday I had been service my Honda passport. When I came the advisor to me right away He save my time a lot and they changed oil and oil filter very quickly. I’m very happy and I want say thank to my More

by vinh151970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn, Matt Mulstay
September 24, 2020

Fast courteous and good work! Matt was very friendly and set up everything very quickly so I could make it to work on time.Excelent More

by Babyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 24, 2020

Matt really helped us after an animal chewed wires and did other damage to our vehicle. The repair took longer than usual because the parts supplier was shut down due to covid. Matt got us a wonderful loa More

by Pditlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 23, 2020

Nice waiting area. Nice employees! Felt welcome there. I go to Jordan’s for my Toyota and I like Basney much better. I was happy Basney offered bottled water and had charging stations, very cool! More

by MMUKWENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was a younger male! Nice kid., Brian Lynn
September 23, 2020

Matt always friendly and has a trusted service representative. I respect his opinion about the service needed on my Honda. Everyone in the service department need credit for all they do! More

by NEUROMEDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 19, 2020

I have always found Basney Honda easy to work with, and that’s why I keep coming back. This is my 2nd Honda from Basney. I think the prices are competitive. More

by CFRASCELLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 18, 2020

I was really happy with the customer service while I had my oil changed and tires rotated. The waiting room had coffee, vending machines and suckers for the kids👍 More

by promjmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 18, 2020

Honda and the service people always give excellent service. They are prompt and do good work. They make me feel confident and safe knowing that they have taken good care of the car and checked everyth More

by fran-edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 18, 2020

They did a great job working with both my warranty company and me. The work was done exactly when they said it would be and it was great quality More

by DANIELREFFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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