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Basney Honda - Service Center

Mishawaka, IN

4.3
1,742 Reviews

1,742 Reviews of Basney Honda - Service Center

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July 21, 2020

oil change & tire check This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oi More

by JAMESCHAMPLIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

oil change and a 10,000 mile checkup. The people have been wonderful. They are great at what they do. The servicemen have been efficient and respectful. I will definitly be taking my car b More

by dknevels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady York, Jeff Gosc.
July 17, 2020

Friendly customer service and very efficient! Took care of what needed to be completed and contacted me for my input before they actually began any extra work. More

by CKMCKELLAR
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 17, 2020

They made the necessary repairs I needed for nearly 3 times cheaper than I had been quoted previously, and it was such a relief. They also gave me a very clear explanation of what actually needed fixing. More

by bell_e
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 16, 2020

Great service: clean, efficient, friendly, and, most importantly, honest. These are words to meet the 25 word threshold. Please pay them no mind. Spoon. Panda. More

by MKETTLER0
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 16, 2020

I am always happy with the service department. Austin and Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. More

by NATUREPAM
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 15, 2020

Just can’t seem to fix the starting issue this Has been shared with the service department decide. Last visit was told to video and send to service. More

by M.MERRITT
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Great and friendly service! Austin always goes above and beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 More

by SUNNY.VERNER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

They had great customer service, very friendly and sincere. The lobby was very clean and safe as they had proper COVID-19 precautions in place. More

by Ryan Ernst
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 15, 2020

The staff are always friendly and professional. The price is decent and wait is acceptable. However, we've had the free wash 2x now and both times our van was noticeably scratched by a brush in the s More

by melick77
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
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