Basney Honda - Service Center
Mishawaka, IN
1,742 Reviews of Basney Honda - Service Center
oil change & tire check This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oi This was a 70,000 oil change with a tire check because the tire pressure light goes on every few weeks. The dealership put BG oil treatment in the oil. I was not asked if I wanted this done, nor was I told that it would be added if I didn't object. I also asked that the reminder sticker to say 75,ooo miles instead of 15% and this was not done. Otherwise, everything was fine. More
oil change and a 10,000 mile checkup. The people have been wonderful. They are great at what they do. The servicemen have been efficient and respectful. I will definitly be taking my car b The people have been wonderful. They are great at what they do. The servicemen have been efficient and respectful. I will definitly be taking my car back to them when I heed help. More
Friendly customer service and very efficient! Took care of what needed to be completed and contacted me for my input before they actually began any extra work. of what needed to be completed and contacted me for my input before they actually began any extra work. More
They made the necessary repairs I needed for nearly 3 times cheaper than I had been quoted previously, and it was such a relief. They also gave me a very clear explanation of what actually needed fixing. times cheaper than I had been quoted previously, and it was such a relief. They also gave me a very clear explanation of what actually needed fixing. Easily going there again for future maintenance and repairs! More
Great service: clean, efficient, friendly, and, most importantly, honest. These are words to meet the 25 word threshold. Please pay them no mind. Spoon. Panda. importantly, honest. These are words to meet the 25 word threshold. Please pay them no mind. Spoon. Panda. More
I am always happy with the service department. Austin and Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. Matt both helped me yesterday. I am waiting on a part. Austin will call when it is in. More
Just can’t seem to fix the starting issue this Has been shared with the service department decide. Last visit was told to video and send to service. shared with the service department decide. Last visit was told to video and send to service. More
Great and friendly service! Austin always goes above and beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 beyond. Very kind and professional. My car was done quickly and I appreciate the quick service! 😊 More
They had great customer service, very friendly and sincere. The lobby was very clean and safe as they had proper COVID-19 precautions in place. sincere. The lobby was very clean and safe as they had proper COVID-19 precautions in place. More
The staff are always friendly and professional. The price is decent and wait is acceptable. However, we've had the free wash 2x now and both times our van was noticeably scratched by a brush in the s price is decent and wait is acceptable. However, we've had the free wash 2x now and both times our van was noticeably scratched by a brush in the same place. It's a brand new vehicle so this is very disappointing. More