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Basney Honda - Service Center

Mishawaka, IN

4.3
1,747 Reviews

1,747 Reviews of Basney Honda - Service Center

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March 03, 2020

Thanks for a good experience. The work was done quickly and the service writer was great. I will definitely be back in the future when repairs are needed. More

by jrob4445
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 03, 2020

Had van in for oil change I was told it would be about 2 hours for oil change which I accepted. I think that's ridiculous for an oil change but then it took 3 hours which is un More

by Ron Camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 28, 2020

Everyone is always very helpful and kind. They do their best to get you in and out as quickly as possible. They are also very informative. More

by patricia.glascoe
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 28, 2020

Great Service for My CR-V The Routine service was taken care of and as well as a couple small problems. Good service help and everyone was really helpful. Good job overall. More

by RAP50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 26, 2020

My only negative note is that when I got home I found that the cap was not replaced on the tire. Can I get 1? More

by SPIKEANDDAR
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
Feb 26, 2020 -

Basney Honda responded

I certainly apologize for that and thank you for bringing this to our attention. Please contact Matt @ 574-256-3800 and we will certainly arrange to get this handled for you!

February 26, 2020

The gentleman assisting me was friendly and reasonable. My car was ready in less time than quoted, and washed! Comfortable waiting room was quiet and clean. More

by mrssteviewillis
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 26, 2020

Quick in and out service for oil change. Fair price and honest folks. Welcoming lounge area with snacks, beverages, and Wi-Fi were an added bonus. No complaints here! More

by AARONC98
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
February 26, 2020

Love this dealership always friendly and helpful I frequently come in for car wash and always my car looks great. I believe all staff deserves a 5 More

by Honda
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
February 25, 2020

Matt Mulstay is the best! I’ve been a customer, along with my mom and sister since 1990! When he left, I followed him to Asian Concepts because service went down tremendously. John knew my concerns an More

by BRUCE_USA
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 25, 2020

Quick, efficient, friendly service. Service was fast and the staff (including cashier) was friendly and polite. Facility was clean and modern. Would recommend Basney for service on your More

by leojab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
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