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Basney Honda - Service Center

Mishawaka, IN

4.3
1,747 Reviews

1,747 Reviews of Basney Honda - Service Center

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February 21, 2020

Repair of driver's door that would close when car was on inc While I would have preferred the service had been in just one appointment with the necessary part in stock instead of having to be ordered, it was wel More

by IPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 21, 2020

Efficient and Easy I received a recall notice in the mail and was at Basney getting the part replaced less than 48 hours later. Service was fast and friendly, and the po More

by CHMOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Took it in to service a recall, very friendly and offered shuttle service. Got my car back and the list of recommended service was exactly what I already knew, nothing that I didn’t need. More

by IUMusicjunkie
Recommend Dealer
Yes
Employees Worked With
Cassandra Wilcox
February 20, 2020

I was so happy Basney Honda was able to fit me in for service, to replace my car battery without an appointment. I definitely count on them for any of my car needs. More

by SUEFOX
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
February 20, 2020

Everyone was very courteous and friendly. They have a convenient shuttle I could have used, but chose not to use. The waiting room was quite comfortable while I waited. I have been a Honda owner for app More

by HCBASKET
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 20, 2020

I've never had any reason to complain about the quality of service and professionalism shown in the 14 years of Basney's service. I've never felt taken advantage of. More

by car.mund3
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
February 19, 2020

I worked with Brad to figure out the issues causing my cr-v to lurch while driving. He was extremely professional even though I could never answer a single one of his calls due to being at work. I would’v More

by LAUREN_MAURE
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 18, 2020

Friendly staff and comfortable waiting area. I love that I don’t need an appointment for an oil change-makes it easy to get the service I need hen I have time to fit it into my schedule. More

by siemorales
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

I have always had a great experience with the service department! I have never received less than expect service, and appreciate how Austin recognizes me whenever I'm there. I really like the ability to More

by juliedlung
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Friendly and professional staff, the waiting room is comfortable and there is very efficient and convenient car care. I think the only thing that could improve is the price. More

by mayfield271
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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