Basney Honda - Service Center

Basney Honda service dept is always friendly & helpful when you pull into the garage.They will always call you & let you know what they found in there 30 point check list & what needs attention now along when you pull into the garage.They will always call you & let you know what they found in there 30 point check list & what needs attention now along with the cost. More

Matt is terrific Matt was super helpful. Always courteous. And went the extra mile in helping me with some late-breaking problems. And did not try to sell me service I Matt was super helpful. Always courteous. And went the extra mile in helping me with some late-breaking problems. And did not try to sell me service I didn't need. More

Your staff in the service department is friendly, professional and thorough. They walk you through the process step by step and explain everything to you. professional and thorough. They walk you through the process step by step and explain everything to you. More

If I have to wait, I'd rather wait at Basney Nobody likes to wait for an oil change. Since I made the switch from quick lube places to dealer oil changes I've been much happier with the results. Nobody likes to wait for an oil change. Since I made the switch from quick lube places to dealer oil changes I've been much happier with the results. The dealer seems more invested in my vehicle's "health" and I feel confident in their service recommendations because of the combined skill level of the service staff so I'm not likely to switch back to quick lube oil changes. The trade off is that my oil changes require a time investment of at least an hour. The friendliness of the service and business office staff makes me feel very comfortable in Basney's waiting area. The waiting area is set up theatre style (chairs in rows facing front), there's a TV, free wifi, free bottled water and (as of January 2019) free fresh popped popcorn, vending machines and a clean women's restroom (I can't vouch for the men's). I bring my laptop and work while I'm waiting, so my time is never wasted. More

Stopped by without an appointment, service writer listened while I explained the problem. He consulted with some co- workers and informed me they could do the service. The wait time was very reasonab listened while I explained the problem. He consulted with some co- workers and informed me they could do the service. The wait time was very reasonable considering I arrived just before the lunch hour. The repairs were completed within the the time frame. More

Excellent customer service. Diagnosed the problem correctly and reassured me my car was safe to drive. Appreciate fitting me in so quickly without an appointment. correctly and reassured me my car was safe to drive. Appreciate fitting me in so quickly without an appointment. More

Totally Awesome service from Basney Honda I have gone to Basney Honda ever since I got my CRV several years ago. I have never had any problems whatsoever, Every staff member treats me like fam I have gone to Basney Honda ever since I got my CRV several years ago. I have never had any problems whatsoever, Every staff member treats me like family and goes above and beyond what I would expect. Cassandra was my service advisor this past week. I was really upset about 2 sensors going at once since I had just spend hundreds on my car and Basney Honda staff went above and beyond to help and were just the most caring people. More

Brad is phenomenal. I bring my car there because I feel like Brad always explains my options and is looking out for my best interest. Thank you for having such wonderful team members! I will continue to br like Brad always explains my options and is looking out for my best interest. Thank you for having such wonderful team members! I will continue to bring my car to Brad for all services. More

The service person and checkout people were very nice and helpful. I got my oil and air filter changed in about an hour without an appointment. helpful. I got my oil and air filter changed in about an hour without an appointment. More

professional and wonderful Basney Honda finished the service in a timely manner. The service was nicely done and Austin was really friendly and professional. However, it was a l Basney Honda finished the service in a timely manner. The service was nicely done and Austin was really friendly and professional. However, it was a little pricey, even with a coupon. More