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Basney Honda - Service Center

Mishawaka, IN

4.3
1,744 Reviews

1,744 Reviews of Basney Honda - Service Center

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December 05, 2019

Courteous, clear. clean The crew members were friendly and efficient. They clearly explained what they planned to do in my 60,000-mile check-up and called to ask about addit More

by BESSLER.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 05, 2019

Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More

by alfinlibre1517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
December 05, 2019

Good prompt service No comment. I don’t appreciate being required to write a lengthy report to complete a review. I think this is burdensome and in the future I will More

by JERRYSTANLEYRUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
December 05, 2019

Excellent trustworthy They are always so helpful. Their waiting area is always nice, clean and comfortable as well. Would recommend them for buying, selling, or maintence More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checking out - not sure of their names , Matt Mulstay
December 04, 2019

Friendly, professional and timely Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my More

by mmajor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith
December 03, 2019

Quick I have always found them quick and effective. A couple of times I needed less than I thought. I love that I can trust them like that!! More

by GINA.PRZYGODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Great Service as Usual Had my first six month inspection and oil change, and everything went smoothly. The wait wasn't very long, and everyone was friendly and helpful as us More

by jafnice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
December 03, 2019

New battery I arrived about 7:15 pm after having a difficult time starting my car. Austin determined that it was my battery and I was out by 8 pm with a new batte More

by RBOLL.5267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2019

Austin da 🐐 Give Austin a raise please. Always goes above and beyond to make sure everything is taken care of. I wish everyone was as good as him More

by JAMESAUSTINSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Oil Change It was great. Upon arrival, we were attended to very promptly. Took about an hour. Good popcorn in the waiting area. Check out was easy. More

by tom.wruble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
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