Basney Honda - Service Center
Mishawaka, IN
1,744 Reviews of Basney Honda - Service Center
Courteous, clear. clean The crew members were friendly and efficient. They clearly explained what they planned to do in my 60,000-mile check-up and called to ask about addit The crew members were friendly and efficient. They clearly explained what they planned to do in my 60,000-mile check-up and called to ask about additional issues that surfaced during the check-up. At the end, they gave me a detailed list of the areas examined and their status. They also cleaned my car inside and out. More
Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More
Good prompt service No comment. I don’t appreciate being required to write a lengthy report to complete a review. I think this is burdensome and in the future I will No comment. I don’t appreciate being required to write a lengthy report to complete a review. I think this is burdensome and in the future I will choose not to respond at all. More
Excellent trustworthy They are always so helpful. Their waiting area is always nice, clean and comfortable as well. Would recommend them for buying, selling, or maintence They are always so helpful. Their waiting area is always nice, clean and comfortable as well. Would recommend them for buying, selling, or maintence of a vehicle. More
Friendly, professional and timely Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my bill, Derb the shuttle fellow, Bryan, my salesperson, even the car wash guy were friendly and helpful. Waiting room and restrooms clean and comfortable. The wait was less than expected given the recall was estimated to take an hour. Overall very good experience. More
Quick I have always found them quick and effective. A couple of times I needed less than I thought. I love that I can trust them like that!! I have always found them quick and effective. A couple of times I needed less than I thought. I love that I can trust them like that!! More
Great Service as Usual Had my first six month inspection and oil change, and everything went smoothly. The wait wasn't very long, and everyone was friendly and helpful as us Had my first six month inspection and oil change, and everything went smoothly. The wait wasn't very long, and everyone was friendly and helpful as usual. More
New battery I arrived about 7:15 pm after having a difficult time starting my car. Austin determined that it was my battery and I was out by 8 pm with a new batte I arrived about 7:15 pm after having a difficult time starting my car. Austin determined that it was my battery and I was out by 8 pm with a new battery! Everyone was great! More
Austin da 🐐 Give Austin a raise please. Always goes above and beyond to make sure everything is taken care of. I wish everyone was as good as him Give Austin a raise please. Always goes above and beyond to make sure everything is taken care of. I wish everyone was as good as him More
Oil Change It was great. Upon arrival, we were attended to very promptly. Took about an hour. Good popcorn in the waiting area. Check out was easy. It was great. Upon arrival, we were attended to very promptly. Took about an hour. Good popcorn in the waiting area. Check out was easy. More