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Basney Honda - Service Center

Mishawaka, IN

4.3
1,744 Reviews

1,744 Reviews of Basney Honda - Service Center

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October 24, 2019

Service Interval Basically just a change of oil and add other fluids, check tires and battery. They fit me in on short notice and gave me a lift to and from work whil More

by JBB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
October 24, 2019

Quality staff and service Warranty work. Matt was friendly and genuinely concerned that our issue was resolved quickly and to our complete satisfaction. It could not have gone More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 23, 2019

Service with a smile They took care of my problem which fell under warranty where another deal wanted to charge me for it. They were polite & professional. They talk to y More

by Kheck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 22, 2019

Postive service We drove in during the evening and were treated well. The service was completed within a reasonable time and some suggestions on future care was give More

by ILEALYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech Walter M. & unk clerk, Matt Mulstay
October 22, 2019

Smooth oil change Basney Honda’s dealership is a great service center. They did such a great job on one car that I brought my other Honda in the same day! More

by STEPHANIE.MIRZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 22, 2019

Service with Matt Matt was our adviser and he was very friendly, helpful and informative. I went in for an oil change and differential service and he answered all of my More

by MCMAHONCLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 22, 2019

No car wash and claimed lights burnt out - JUST PURCHASED False claim we had lights burned out & didn't even wash!! Experience DOESNT justify fifty-mile trip to SB. What happened to complimentary carwashes wi More

by statczar5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mulstay
October 22, 2019

Air bag recall Service was fast, friendly, and efficient. My truck was fixed in a short amount of time and returned clean. It was a great experience as most of them More

by hoffmanhollym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
October 22, 2019

Good Service Austin got me in when I needed to and I was out the door in less than two hours. It could not have been simpler. More

by JONATHANMICHIELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

1st service for my 2019 lease Everything was done very well and vehicle checked out well for me. Total wait time was very doable as I had my special needs son with me. More

by cdettlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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