Basney Honda - Service Center
Mishawaka, IN
1,754 Reviews of Basney Honda - Service Center
Always dependable and easy to make an appointment. Most of my maintenance is performed by an independent. Most of my maintenance is performed by an independent. More
Good automotive work. Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's w Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's why I gave a 4 for the first rating. More
Cindy in the service department is a pleasure to work with. I enjoy always checking my car in with her., with. I enjoy always checking my car in with her., More
the people at Basney are very kind and efficient at their jobs. I also thought the price was very fair. their jobs. I also thought the price was very fair. More
Everything was excellent. Took a little longer than expected but the result was great. Done Took a little longer than expected but the result was great. Done More
The staff at Basney Honda were friendly and courteous. They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should be. More
Basney Honda always provides excellent service. The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs m The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs may be warranted at the conclusion of the service appointment. More
Got my car on the schedule very quickly so I appreciate that. However, they had taken off several access panels inside my van to complete the job, and when I got in my car, the panels were laying on the fl that. However, they had taken off several access panels inside my van to complete the job, and when I got in my car, the panels were laying on the floor of the back seat. I drove back in, a man from the service center came and put them back on and then walked away. The garage door had closed behind me, there was a car being worked on in front of me and apparently I was supposed to figure out how to get out. Thankfully a gentleman that worked at the front desk of the service center came in, apologized, moved the car in front of mine, and opened up and exit door for me. Yikes, the service guys might know cars but someone else should handle all customer interactions and double check their work so these types of things can be prevented. Makes me wonder what else was half way completed… More
I like taking my Honda to Basney for service. Like their Urber service, clean facility, and professional service. Like their Urber service, clean facility, and professional service. More
We have bought several cars there and have always been happy with business there, including service. happy with business there, including service. More