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Basney Honda - Service Center

Mishawaka, IN

4.3
1,773 Reviews

1,773 Reviews of Basney Honda - Service Center

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April 23, 2023

Explained problem gave exact price to repair and worked completed efficiently. Very pleased with service More

by bob.decola46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
April 23, 2023

They have absolutely no idea how to fix tires. Have gone there for over 10 years every time I go they tell me it's tire stem they fix it the next day I have a complete flat. When in there the last More

by BRe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn't matter who it is
April 23, 2023

The guy st the computer, keeping me informed was super nice and kdpt me informed. More

by JDROCKWELL36
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
April 22, 2023

When I checked in I was told the work would take 90 minutes but I waited for 3 hours. More

by albjab@att.net
Recommend Dealer
Yes
Employees Worked With
4
April 22, 2023

Austin is always helpful and works to get my Honda serviced as quickly as possible. More

by roymurphy719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Excellent experience. Good communication and work completed to our satisfaction. Will not hesitate to return in the future for service. More

by shotgunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
April 21, 2023

Good fast service Convenient. I was able to get rides and be serviced earlier than expected More

by theeepster@gmail.com
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
April 21, 2023

Unable to set an appointment for maintenance service, the wait time was long. House was accurate with the time the car would be ready and kept me informed of additional services that were needed after the d More

by sallygschreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
April 20, 2023

Good customer service; it was my first time using them so I was unsure of their process, but they walked me through it easily. Great employees & communication. The only reason for four stars was wait time, b More

by hepperran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Office staff , Armontae House
April 19, 2023

Since purchasing our car at Basney, we have had only positive experiences, first, with the purchase, and then with service. More

by mdhawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini, Armontae House
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