Basney Honda - Service Center

Went in for routine maintenance and ended up having brake work done. They ended up having to keep my car overnight, which wasn't anticipated. But, Greg provided me a Lyft back home and then back to Basney work done. They ended up having to keep my car overnight, which wasn't anticipated. But, Greg provided me a Lyft back home and then back to Basney because they didn't have any cars I could use. To me that went above and beyond. The only thing is they found an oil leak and I just have that system overhauled in the Spring, so not sure why that leak is there now. And when I got my car back, there were some dirty handprints on the inside of my door which wasn't there before. They could have made sure my car was cleaned before letting me drive off the lot. Greg also also was able to get my radio working again. I had lost the code to reset the stereo system in the card and he reset it. It's working great now! More

Took my car in to fix a starting prob. Of course everything worked fine when I got it there. But they eventually discovered I needed a new starter. Big thanks to Matt, who took care of me. Of course everything worked fine when I got it there. But they eventually discovered I needed a new starter. Big thanks to Matt, who took care of me. Was still able to get my car before they closed. Appreciate the professional service More

Everyone is super responsive at Basney service center! They do a great job and it is appreciated!!! They do a great job and it is appreciated!!! More

My service provider was very helpful and went above and beyond to assist me. They were prompt and kind and helpful. beyond to assist me. They were prompt and kind and helpful. More

So easy to check in and the service employees are always knowledgeable, prompt and professional. I feel completely comfortable and confident in bringing my car to them for anything that needs attention. knowledgeable, prompt and professional. I feel completely comfortable and confident in bringing my car to them for anything that needs attention. More

They always communicate clearly and provide accurate time estimates. They’re never pushy and make car maintenance painless! estimates. They’re never pushy and make car maintenance painless! More

I dropped my Pilot off the day before my appointment. They got started on assessing the work that day and sent me a report. I was expecting to pick the Pilot up late in the afternoon the day after dro They got started on assessing the work that day and sent me a report. I was expecting to pick the Pilot up late in the afternoon the day after drop-off, but they called early afternoon for pick-up. All of the work was performed as requested along with suggested items for current or future attention. The staff was friendly and helpful. More

The dealership is great but I’m very upset that my new car totally broke down at 4000 miles! car totally broke down at 4000 miles! More

Customer services were very professional waiting time was very limited enjoyed the time I was there quick and easy very limited enjoyed the time I was there quick and easy More

Service staff was friendly and efficient. They were thorough and made sure not to duplicate any service that was done at my previous place. I would recommend Basney! U brought in my Acura MD They were thorough and made sure not to duplicate any service that was done at my previous place. I would recommend Basney! U brought in my Acura MDX. More