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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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October 19, 2022

Customer services were very professional waiting time was very limited enjoyed the time I was there quick and easy More

by carlisphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 17, 2022

Service staff was friendly and efficient. They were thorough and made sure not to duplicate any service that was done at my previous place. I would recommend Basney! U brought in my Acura MD More

by sdhunterfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 14, 2022

The service department was fast, respectful and helpful. I’ll be bringing my cars here again should I need service in the future and it’ll be one of the first places I look for a new vehicle when the time c More

by alea.m.samuelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 12, 2022

I had a lot of work done on the engine of my 2013 Accord. I was hoping that this would fix the issues I was having with the car. It came out better than I thought it was great! Awesome job! More

by NEUROMEDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 11, 2022

I highly recommend this dealership and service center. They Always go the extra mile. Will be a lifetime customers More

by HLSPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 11, 2022

Very reliable and Austin Aufie is a pleasure to deal with. Have been a customer since 1985. More

by JANBLEILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Service department is great. Austin was most helpful, courteous and helpful. Even told me what additional service would be needed with my next appointment for grease and oil ch More

by Jlmiller47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Good customer service and communication. Their partnership with Lyft for rides home and back to the dealership was very convenient. More

by KHAHAJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 08, 2022

I always receive great service when I take my car to Basney Honda. Everyone is courteous and very pleasant. More

by KAY.WELSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
October 07, 2022

Brian, the service writer, was most helpful - from my initial call through the replacement, under warranty, (on a 1999 CR-V) of an airbag. The facility is welcoming, bright and appears spotless - unusu More

by Rufus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
Oct 07, 2022 -

Rufus responded

OK

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