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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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October 06, 2022

Brian was very helpful and attentive to my needs. Vehicle seems to be fixed and am happy with the service. More

by huntc71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 06, 2022

Quote was inaccurate and a 700 charge was added for labor. Big surprise when you come in to pay and price difference is so great! More

by TARCID2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Did the work promptly while I waited. Nice, comfortable waiting area. Service advisor Austin was very nice More

by ljgriffisLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle C
October 04, 2022

The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More

by Rlemanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay
September 30, 2022

Wonderful service, as always, over a major repair need. So helpful and thoughtful throughout. Thank you, Basney Honda!! More

by PHOLLAND3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Got my repair done in a timely manner. Staff was very courteous and knowledgeable. Very satisfied. More

by elly1552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 20, 2022

Good communication of what needed to be done and the cost. Friendly and easy to work with. Convenient service hours More

by Culverstorage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
September 13, 2022

Friendly service and working was completed in the time quoted and at the price quoted More

by CRAIGMPHILLIPS
Recommend Dealer
Yes
Employees Worked With
Savanah
September 12, 2022

The appointment was easily made online. There was a leak in the cooling system that had to be fixed. The part had to be ordered, which took a few days. They had it ready earlier than est More

by DCabral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
September 12, 2022

Team did a great job taking care of my car. They were efficient in the process. More

by Cbilger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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