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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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August 22, 2022

Courteous, professional, and attention to proper care of vehicle. Requested work was done efficiently and on time. More

by tfaichele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 21, 2022

I was treated with excellent service for for 2007 Civic w/364K!!! Thanks Basney Honda More

by ATROFORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Made an 830am appointment for recall on my ridgeline, basney estimated repair would take 1-3 hrs, they didnt even pull my ridgeline in untill 2pm to look at recall repair. More

by CHUDMAN89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Savanna
August 18, 2022

Great car wash whenever in the area . Met Tony who was very personable. And friendly. More

by lb227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Allen , Matt Podlin, Brad Pankow
August 17, 2022

Great service very efficient great time management they got me right in at the appointed time Matt I believe it was went above and beyond More

by marc574574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
Aug 17, 2022 -

marc574574 responded

Great service very efficient great time management they got me right in at the appointed time Matt went above and beyond

August 17, 2022

They open early, was able to drop van off, loaner was waiting for me, they finished the job in a shorter time than was told. Friendly, efficient service! More

by Gr8fulJosh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 11, 2022

Matt Mulstay is an absolute blessing to their service department. He is literally the single most reason why I return to that dealership for service. He is always professional, friendly and goes above an More

by Xirisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 11, 2022

Outstanding experience with advisor Austin and the Basney Service team. Performed work ahead of schedule and under estimated amount. More

by Rpa4ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Austin is always a joy to work with He assures I stay informed on work any discoveries of repair needs and costs I trust my car is well taken care of More

by WINET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

I always have a lot of questions and no one acts like it’s a problem. They answer all my questions and if they don’t have the answer they get it for me. More

by STEPHANIE_BEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
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