Basney Honda - Service Center

I asked that a trip check be performed. Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the ri Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the right rear brake was bad. What does a trip check entail. Surely brakes should have been checked More

Good service, very through. Willing to correctly fix and advise customer on their Honda no matter the vehicle age. Willing to correctly fix and advise customer on their Honda no matter the vehicle age. More

Whoever serviced my car got oil stains on the inside. That’s never happened before. My brakes are brand new and they tried to tell me the front brakes are worn. That’s never happened before. My brakes are brand new and they tried to tell me the front brakes are worn. More

Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. They communicated well and completed the work quickly. Great team effort. More

I have been a customer for approximately 20 years and have always had excellent service and everyone is kind and helpful have always had excellent service and everyone is kind and helpful More

the staff are all frendly and attentitive to your needs and well trained to deal with your problem needs and well trained to deal with your problem More

I received great service and was treated with with respect. Thank Matt in service department! respect. Thank Matt in service department! More

I have found this dealership is very professional and upfront about the anticipated time the service will take. upfront about the anticipated time the service will take. More

The computer showed that several lights went on after I had new tires put on recently. It turned out that your technician had to reset the codes for Lane chg, braking & tire calibration. Work was done in a had new tires put on recently. It turned out that your technician had to reset the codes for Lane chg, braking & tire calibration. Work was done in a short amount of time More

Once the problem was accurately detected everything went smoothly but it took four trips back for that to happen and for that reason I was not happy smoothly but it took four trips back for that to happen and for that reason I was not happy More