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Basney Honda - Service Center

Mishawaka, IN

4.3
1,740 Reviews

1,740 Reviews of Basney Honda - Service Center

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December 15, 2021

Nice, clean, good people. Length of time was over 2 hrs for oil change and tire rotation. More

by scass1263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
December 14, 2021

I dropped my car off, spoke with the very nice staff, and was offered a shuttle ride to work. My vehicle was returned quickly and cleaner than when I dropped it off. The prices for my service were incredibly More

by ADestefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
December 12, 2021

Quick service, knowledgable technitions, friendly associates. I trust Basney Honda for my car's service needs. More

by lisabatiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

My car was serviced fast and quickly. It was finished on time and I was promptly contacted. More

by srkeith14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
December 09, 2021

Fixed the problem with my Honda Passport leaking water into driver side floor when it rains. More

by rcaud2493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger Loveing, Brad Pankow, Matt Mulstay
December 09, 2021

I thought the service at Basney was excellent. I spoke to one of the managers, Don, who was very polite and friendly. It seems the service department is run efficiently since I didn't have to wait very lo More

by Aceravolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
December 09, 2021

I have had my oil changed done here twice now and I have had great experience both times. Would recommend them. More

by Happy 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
December 08, 2021

Excellent customer service! Gentleman (father of 4 boys)) at counter very nice and helpful! They were very busy, but everyone had a great attitude . More

by michigandermary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
December 06, 2021

Matt was great to work with.he listened to my description of the problem, scheduled my service, then updated me on progress. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
December 06, 2021

Quicker than expected turn around and communication of root cause with no hassle pricing and explanation of issue with follow up in two day window. More

by Brandon.france
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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