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Basney Honda - Service Center

Mishawaka, IN

4.3
1,740 Reviews

1,740 Reviews of Basney Honda - Service Center

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October 18, 2021

Service was good and the service representative was efficient and friendly. Eve tho it was raining outside, he asked if they could wash the car. More

by elmerbritton
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 18, 2021

You guys are lairs only made it a block and had to take it back More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lynn
Oct 23, 2021 -

David responded

Big rip off never should anyone have to go through this.

October 18, 2021

walked and was welcomed with a smile. got right to the point and we were done called when it was done service bay was spotless we will be back. More

by sjmear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Good service, although I had to wait two hours for a simple oil change - which was rough. More

by APRILSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 15, 2021

I was receive promptly and the oil change did not tate long. Indeed inquiry about mats for the vehicle. More

by lizchege
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
October 12, 2021

Great on the sales side but not on service. Every time I take something there for service they mess it up or charge me too much or tell me the wrong Info or do something g that I didn’t not ask them to do w More

by Jordan
Recommend Dealer
No
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

This was my first visit to this place . I liked the customer srvice and service they provided. More

by Geek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
October 08, 2021

Good service Good environment Professional staff Good service Good environment Professional staff Expense as well Slow too Overall good experience to get service from basney Honda More

by Faisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 07, 2021

It took a long time because of there being a lot of vehicles there!! Also couldn’t get a car wash because it was broken! I was told I couldn’t get a appointment for a oil change!! More

by SUSAN.STINE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

I’ve taken my cars to Basney Honda for years! They do great work! Thank you! More

by Bgriff2384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
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