Back

Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

Sort by
August 12, 2021

I came here after 2 bad experiences at the dealership I purchased our car from. The service I received totally restored my faith in dealer service centers. I was beyond impressed. More

by Jeff Staley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 12, 2021

This place has great mechanics HOWEVER….twice now I’ve been promised phone calls regarding parts and when they would arrive and all I got was crickets. I called about my car during the first encounter lef More

by NoRespect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 12, 2021

We had an appointment to get our air airbag replaced. They took a certain time and got us out early because my husband had a doctor appointment More

by Tdefreeuw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 11, 2021

When buying a new vehicle we always choose a dealership where the Service Department is excellent. That is Basney Honda. That is why we keep coming back to Basney. Most likely our next vehicle will be f More

by TITOKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
August 11, 2021

I love that I can bring my car in without an appointment to get my oil changed and tires rotated it’s very helpful for my schedule More

by SHARONVEENSTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 06, 2021

Very Customer Oriented!! Great Communication, Very Helpful and Friendly!!! Kept me updated on the progress of my service and made sure to thoroughly explain what was done and what might need to be don More

by HRH28
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 06, 2021

The service people arr Very friendly and helpful. I appreciate the cleanliness of the waiting area. Other than having my vehicle washed, this was the first for an actual “service”. I am a widow and rea More

by lemetc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
There were others but I’m sorry I don’t remember their names, Brian Lynn
August 04, 2021

The guy that took care of me was good but the techs did not reset the low pressure tire gage sot it’s still o More

by JIMMARYFARRELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lynn
August 04, 2021

Representative was:Honest, respectful, efficient, Representative was: Honest, respectful, efficient, courteous, fair, knowledgeable and prompt. He did not over pressure nor looked down on me. You More

by RBWEYMONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 31, 2021

Under estimated the time (days) it would take to fix my sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. More

by jimvidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
...
87
...