Basney Honda - Service Center
Mishawaka, IN
1,741 Reviews of Basney Honda - Service Center
I came here after 2 bad experiences at the dealership I purchased our car from. The service I received totally restored my faith in dealer service centers. I was beyond impressed. purchased our car from. The service I received totally restored my faith in dealer service centers. I was beyond impressed. More
This place has great mechanics HOWEVER….twice now I’ve been promised phone calls regarding parts and when they would arrive and all I got was crickets. I called about my car during the first encounter lef been promised phone calls regarding parts and when they would arrive and all I got was crickets. I called about my car during the first encounter left a message no one called me back. Finally I was able to reach them and got the car repaired. I’ve never received a phone call concerning the parts for my second encounter with Basney. More
We had an appointment to get our air airbag replaced. They took a certain time and got us out early because my husband had a doctor appointment They took a certain time and got us out early because my husband had a doctor appointment More
When buying a new vehicle we always choose a dealership where the Service Department is excellent. That is Basney Honda. That is why we keep coming back to Basney. Most likely our next vehicle will be f where the Service Department is excellent. That is Basney Honda. That is why we keep coming back to Basney. Most likely our next vehicle will be from Basney because of the Service Department. The Sales Staff should thank the Service Staff for helping to bring in new sales. 🙂 More
Very Customer Oriented!! Great Communication, Very Helpful and Friendly!!! Kept me updated on the progress of my service and made sure to thoroughly explain what was done and what might need to be don Helpful and Friendly!!! Kept me updated on the progress of my service and made sure to thoroughly explain what was done and what might need to be done in the future. More
The service people arr Very friendly and helpful. I appreciate the cleanliness of the waiting area. Other than having my vehicle washed, this was the first for an actual “service”. I am a widow and rea appreciate the cleanliness of the waiting area. Other than having my vehicle washed, this was the first for an actual “service”. I am a widow and really take advantage of the car wash! Thank you very much. More
Representative was:Honest, respectful, efficient, Representative was: Honest, respectful, efficient, courteous, fair, knowledgeable and prompt. He did not over pressure nor looked down on me. You Representative was: Honest, respectful, efficient, courteous, fair, knowledgeable and prompt. He did not over pressure nor looked down on me. You need more like him! More
Under estimated the time (days) it would take to fix my sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. sunroof. But, the job was done correctly and to my satisfaction. Generally pleased with the experience. More