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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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July 21, 2021

The service guys were fast and professional and got the car done right on time. Austin was also really warm and funny. Made us feel welcome More

by Erin and Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Basney Honda is always great at making sure my car is running smoothly. Their team is always friendly and even ensures your car runs through the car wash (even if you just needed a tire replaced). More

by mtoskos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

The technicians did a great job figuring out the problem with my car. I was very pleased because I had bought it to another dealership and they hasn't fixed the proper part. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 19, 2021

Easy check in. Personal service. Matt is always excellent. Drove my car up to the door since it was raining. Service completed at the estimated time. More

by Kathryn.e.s.olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 16, 2021

Very pleasant, courteous employees! Matt and Nate were very helpful and I feel comfortable with their advice. I would highly recommend this dealership for service. More

by mary_larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Frederick , Matt Mulstay
July 16, 2021

Even though I had an early morning appointment, I had to wait several hours before my car was completed. Car seats in the backseat were removed and not reinstalled. Mileage was changed to kilometers. The be More

by Bruce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Was very friendly and got me in and out in a reasonable time frame😄 The waiting area was nice and made my time there very comfortable 😄 More

by SuperDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 16, 2021

Customer service was fantastic! I got in at 7:15 and out within an hour. Very friendly and clean. Coffee was really good too! Thank you. More

by Beachwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
Jul 16, 2021 -

Beachwalker responded

Thanks for the terrific service!

July 15, 2021

I had to return back to the service dept. Rep forgot to reset the oil screen in my car Other than that I was please with my car seevice More

by UKLILLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 14, 2021

Very happy with Brian's service help: timely, cheerful, helpful, Close contact on decisions also! Thank You! I'll return for more service as needed! More

by Herb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
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