Back

Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

Sort by
July 14, 2021

Waiting area was clean, service was quick. I was also pleasantly surprised with the cost of a new key, considering dealerships are never going to be the cheapest option. More

by Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 14, 2021

Arrived at appointment time, car was taken back quickly and service was completed in a very timely manner. Car was even washed and I was walked to car. More

by MARY.THORPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Brian Lynn
July 14, 2021

While visiting from out of town the service department was more than willing to help me take care of my car. The staff was friendly the service was quick and easy. More

by onefish123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 12, 2021

Fantastic service! Love how reliable and friendly the staff is. Would highly recommend for all of your needs and I don’t even own a Honda. More

by tbaird80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
July 12, 2021

Great fast service and they always provide details on what fixes are needed. I really appreciate the team because they are honest and dependable even if I need a shuttle. More

by STEPHANIE7270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
July 10, 2021

First time there. Was really pleased with how easy it was to have my car serviced. Very helpful staff. Check in to check out, everything went very well. Thanks to your staff, I will be back. More

by TWILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 09, 2021

I appreciate the professionalism, the clear communication, the explanations of the service needs to anticipate on future visits. I never feel they hold my car-cluelessness against me! Everyone More

by MATIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
July 09, 2021

I went in to have the drivers door window checked out. It was making a lot of squeaking noise when lowering it last week. They were able to get it working with no squeaking and smooth operation going down an More

by NPARASKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 09, 2021

Austin in the service department was extremely helpful. Most of my interactions with Basney have been positive. Overall staff is helpful. Kenny the driver was great . More

by MJM1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

finished on time...it was just an oil change, they did forget to remove the hang tag number before pick-up...but other than that everything was fine.... More

by GCALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
...
90
...