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Bates Ford
Lebanon, TN
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 12, 2026
Follow-up to my February 6th review.
That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oi
More
by field.service
Employees Worked With
Billy Mullinax
February 06, 2026
Purchased a 2025 Ranger in May 2025 and was promised 3
free oil changes. Bates Ford scheduled my first oil change for the end of August. Since I don't drive the truck much, I canceled the service and wa
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by field.service
Employees Worked With
n/a
December 26, 2025
They are very kind and helpful with the purchase of the
vehicle and very knowledgeable about the vehicle
More
by prestongilliam6
Employees Worked With
Zack Morten
Dealership Inventory (327 Vehicles)
2026 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive
