All Salespeople
Sales Department
Bates Ford
Lebanon, TN
185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 23, 2026
No negotiation whatsoever, we overpaid close to $5000 for
our vehicle. They sensed we needed a vehicle immediately and took advantage of it. 800+ credit score no debt and still got a crappy interest rate wit
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by Pops
Employees Worked With
Jay
July 15, 2026
Great sales personnel.
Service dept rude and abrupt. I guess they don't have to be friendly since we already bought vehicle. There are 2 other Ford dealers nearby who wil
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by milesail1
Employees Worked With
Rachel
July 13, 2026
Great people Toby Bates my Salesman was the best, got me
what I wanted. Enjoyable!
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by teresa.miley1852
Employees Worked With
Toby Bates

