
Bates Ford
Lebanon, TN
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Steve Kress our salesman was terrific! Very good experience buying a previously owned vehicle. Steve was extremely helpful & they worked with us to get a payment that was within our budget. Very good experience buying a previously owned vehicle. Steve was extremely helpful & they worked with us to get a payment that was within our budget. Would go there again. More
AMAZING!!! We stopped in on a Saturday just looking around to see what they had in stock. We knew what we wanted but needed help finding it. Joey not only helped We stopped in on a Saturday just looking around to see what they had in stock. We knew what we wanted but needed help finding it. Joey not only helped us find the truck for us but also made it a smooth transaction as well. We were treated with the best service ever!!! Like I said AMAZING!!! More
Joey was awesome...very helpful My experience at Bates Ford what's remarkable all the guys same to work together fluently. They seem to be real concerned with your needs and your des My experience at Bates Ford what's remarkable all the guys same to work together fluently. They seem to be real concerned with your needs and your desires... I would recommend to anyone to go there and they will feel at home More
Very friendly answered my questions service great Very pleased with this service department especially service representative John who always explains everything to me and keeps me updated on when my Very pleased with this service department especially service representative John who always explains everything to me and keeps me updated on when my vehicle will be done More
Service Department Bates Ford is a great place to go for service. They took care of the service that my Fusion needed. I have all my vehicles serviced at Bates. Also hav Bates Ford is a great place to go for service. They took care of the service that my Fusion needed. I have all my vehicles serviced at Bates. Also have bought the last 5 vehicles at Bates. More
Ford vs. Chevy I have been a Chevy gal for most of my life. But 16 years ago I married a ford lover, since then we have purchased two new Ford trucks from Bates. The I have been a Chevy gal for most of my life. But 16 years ago I married a ford lover, since then we have purchased two new Ford trucks from Bates. The guys at Bates are great...they even take my Chevy comments with a smile.....But yes I love my new 2018 ford F150 Lariat...I wouldn't trade her for the world, o.k. or a Chevy... Jeannine More
SERVICE IS PROMPT AND ALWAYS WITH A SMILE!!! BATES FORD EMPLOYEES HAS A GREAT ATTITUDE AND ALWAYS QUICK TO ANSWER QUESTIONS OR TO TAKE MY VEHICLE IN AND SERVICE IT! THANK YOU TO ALL! ANITA BATES FORD EMPLOYEES HAS A GREAT ATTITUDE AND ALWAYS QUICK TO ANSWER QUESTIONS OR TO TAKE MY VEHICLE IN AND SERVICE IT! THANK YOU TO ALL! ANITA More
Awesome experience! This dealership is awesome. From start to finish the most painless pleasant experience we have ever had buying a car. No haggling, great people. I am This dealership is awesome. From start to finish the most painless pleasant experience we have ever had buying a car. No haggling, great people. I am so happy my husband suggested this place. Thanks Barry! More
Service department Kind and friendly and professional. Troy did a fantastic job and the staf was completely awesome. I would highly recommend Bates Ford to anyone needin Kind and friendly and professional. Troy did a fantastic job and the staf was completely awesome. I would highly recommend Bates Ford to anyone needing service done More
Best Ever Best car buying experience ever. Found an F-150 at Bates after about 3 months of searching. Drove from Franklin Kentucky to buy this truck. Mike Mohr Best car buying experience ever. Found an F-150 at Bates after about 3 months of searching. Drove from Franklin Kentucky to buy this truck. Mike Mohr was super to work with. I did not like pressure salesmen. Mike let me look around with no pressure. Didn’t try to sell me something different than what I was looking for. Was in an out and on the road in about 2 hours. Wasn’t one of those 5 hour ordeals. All three gentlemen I worked with were very professional and easy to work with. Will definitely go back. Thanks Mike for a great buying experience. More