Bates Ford

EXCELLENT! About 3 months ago I purchased a Transit 350HD from Mike Mohr at Bates Ford. My experience was nothing short of EXCELLENT! Mike and his team bent ov About 3 months ago I purchased a Transit 350HD from Mike Mohr at Bates Ford. My experience was nothing short of EXCELLENT! Mike and his team bent over backwards to help with the delivery and subsequent minor damage repair, that none of us were aware of at the time of delivery. I found this truck online at about 9pm one evening, and sent an email asking about its availability. Early the next morning Mike called me and within a half hour, I owned the perfect vehicle for my carpentry Repair business. After that, he arranged delivery to my door, approximately 1200 miles away..... Superb! If you need the right vehicle from the right guy, contact Mike Mohr at Tony Bates Ford. Sincerely, William F. Talham Jr, Esq. TALHAM HOME REPAIRS P.S. If you want to see the new truck, check it out on Facebook @ Talham Home Repairs More

Extended Warranty & Gap Ins. Sold to 85 Year Old Veteran My parents both in their 80s were sold Gap Insurace and an Extended Warranty policy for a two year old Ford Escape. It was discovered upon the death o My parents both in their 80s were sold Gap Insurace and an Extended Warranty policy for a two year old Ford Escape. It was discovered upon the death of my 87 year old father that they had been charged $4100 for these policies and included in the financing...when I went to cancel both policies the Finance Director claimed I was rude to him (wouldn’t you be a little upset if you discovered this had happened to your parents?) and told me I should have someone go with them next time to read the agreement. Won’t be a next time...he’s dead and mom can no longer drive. I expect better from a Ford Dealership. More

2014 Ford Focus Hatch! Great Deal!! Enjoyed the experience. No pressure, very easy to talk to! Mike Mohr seem to go out of his way to get me the deal that I was hoping to get. He see Enjoyed the experience. No pressure, very easy to talk to! Mike Mohr seem to go out of his way to get me the deal that I was hoping to get. He seem like a straight shooter. No run around, just ask me what I wanted and went to work on getting it for me. So anybody out there looking for a great experience when buying a vehicle. Go check these people out. You won't be disappointed. I'm sure all the sales personal are great, but I know for a fact, that if you tell Mr. Mohr what your looking for. He'll do everything he can to make it happen! Thanks Mike! Keep doing what you're doing! More

Purchase of a new Ford Edge The sales transaction was quick and simple. The sales people were not pushy. We have been using the service department for over 10 years and they ar The sales transaction was quick and simple. The sales people were not pushy. We have been using the service department for over 10 years and they are the best by far by being honest and trustworthy. Our sales person was very imformative about our new vehicle and kind in all respects. I would recommend Tom Bates Ford to anyone. More

Great Service and Process on Purchasing 2016 Ford Escape Went to several dealerships in the Nashville Metro for a reliable used car. After reviewing various offers, we came back to do business with Bates For Went to several dealerships in the Nashville Metro for a reliable used car. After reviewing various offers, we came back to do business with Bates Ford and Mike Mohr. Bates is where we have our vehicles serviced and we wanted to keep our business at Bates instead of going to another dealership. Mike worked with us to get a more than reasonable offer on our 2002 Ford 150 and then got us into the 2016 Ford Escape that fit our needs and budget. We would recommend Mike and Bates Ford to anyone looking to purchase a vehicle. More

Amazing Staff! Their staff is amazing! Very reasonable prices and hospitable atmosphere. Would highly recommend them to all my friends! Knowledgeable staff too. The Their staff is amazing! Very reasonable prices and hospitable atmosphere. Would highly recommend them to all my friends! Knowledgeable staff too. The average amount of years at Bates is 10 for their employees! More

Enjoyable & personable! Great car buying experience! I HAD to have another car, mine was a 2003 Explorer with many miles. I had been referred to Mike Mohr by a lady who had just bought a car from him. Sh I HAD to have another car, mine was a 2003 Explorer with many miles. I had been referred to Mike Mohr by a lady who had just bought a car from him. She was EXTREMELY pleased with the deal he Made for her & his personal kindness. My husband & I went to see him today & I saw the USED car Of my dreams! We ask him to cut through the chase & let us know bottom line, what can u take for That car, & can u work out pymts for our budget? Business is business and u can't GIVE away inventory. That one didn't work out. However, it's as if Mike could see my heart & knew it was set on that MKX. They had one more on the lot equal to " my dream car" , only without the full moon roof. He presented it to me, worked out an awesome deal VERY workable for our budget and I came home EVERY BIT as happy! Thanks to Mike, & the team at Bates Ford I came home with "my dream car" . Steve Kress is a super kind a guy too! Absolutely a " treat u like family " kinda business! More

Great Car Buying Experience I bought a used 2011 Tahoe from Mike Mohr. He was fantastic to work with during the process. I have not bought from a dealer in a long time and he mad I bought a used 2011 Tahoe from Mike Mohr. He was fantastic to work with during the process. I have not bought from a dealer in a long time and he made it a real pleasure. This guy is honest, attentive, and knowledgeable. Go see him at Bates Ford in Lebanon if you are in the market to buy a new or used car. Even my kids loved him. It was so nice to meet such nice people in the car business. More

Great Experience This was our second car purchase from Bates Ford. I was recently involved in a wreck that totaled my car and I was still emotional from that experie This was our second car purchase from Bates Ford. I was recently involved in a wreck that totaled my car and I was still emotional from that experience. A friend of my husband`s referred us to Mike Mohr @ Bates. Mike was so understanding, took lots of time with us, and went above & beyond. He made sure our questions were answered and ensured the entire process was quick & easy. All the staff was very friendly, which added to our great experience. A few days after our purchase, Mike called to see if everything was going well with us. Now that`s customer service! My husband & I highly recommend Mike Mohr @ Bates Ford. More

Great Experience Mike Mohr did a wonderful job. Fast, thorough, honest, helpful. Great experience. Highly recommend this dealership, salesperson and finance mgr. Fun p Mike Mohr did a wonderful job. Fast, thorough, honest, helpful. Great experience. Highly recommend this dealership, salesperson and finance mgr. Fun people to deal with More