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Bates Ford

Lebanon, TN

4.4
139 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 139 reviews

December 23, 2023

Communication was excellent, friendliness and working for me! They were all great! This is our 4th vehicle we have purchased from bates ford! Thank you bates ford! If you’re looking for not only a great car More

by Tonya White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes, Lewis, Shawn and one other gentleman. Can’t remember his name.
December 15, 2023

Treated me like a criminal beci didn't want to give my name address email , I payed for a 12 dollar part and the employees surrounded me an would not let me like a criminal and demanded my information or More

by lcljungleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts, department
December 10, 2023

Just bought a new F150 from Rich Martinez and could not be more pleased. He made the transaction painless. He was very helpful and also the F&I was very helpful. I highly recommend this dealership to anyon More

by gregtaylor6717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Martinez
November 18, 2023

Recently bought a 23 bronco sport from Bates. Scott Smith helped make things smooth and easy. We got there around 3:30 and was out the door in a couple hours. We are loving the new ride! More

by Emilyreynolds2065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
October 01, 2023

My salesman, Wes, was great. He made the process smooth and easy. The finance guy (whose name I have forgotten) was very pleasant. He explained my options but I didn't feel press More

by gasmdx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes
September 06, 2023

Great salesman and great service, managers and workers in the service department And very convenient for me More

by Happy happy happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Porter
Sep 06, 2023 -

Happy happy happy responded

See above

Sep 06, 2023 -

Happy happy happy responded

See above

August 15, 2023

Service department is lacking. Took in a vehicle for a noise in the front axel. They replaced the top end of engine. Obviously did not fix the issue. They have had the vehicle for More

by Richard.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phone
August 10, 2023

The employees are very polite and eager to help in any way they can for you. More

by usrazw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
July 13, 2023

Knowledgeable and friendly sales staff and finance staff. Great Experience. Will give excellent recommendations for friends More

by lolal1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Joey and Nathan
July 08, 2023

Great place and great people and great service treated us like family.very highly recommended More

by Stevemarks354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes martinez,Nathan
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