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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

November 04, 2021

Got me in and out quickly. Kept me informed. Didn't try to upsell me useless service. More

by rockingwranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Nov 05, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 03, 2021

My paperwork was ready and presented in a timely manner. The car was ready when I arrived More

by davidsonb668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Tremayne "Trey" Evans, Kevin Perez
Nov 04, 2021 -

Bates Nissan responded

Hi Davidsonb668, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 02, 2021

I bought new 2022 truck, in 3 days had to take back to fix 👎🏼😡😡😡😡👎🏼👎🏼👎🏼-0 More

by JOSEPINERO0409
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Williams, Clay O'Dell
Nov 19, 2021 -

Bates Nissan responded

Jose, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 02, 2021

Great service and personnel there always have great service from them alway have for years More

by MCINTOSHVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Nov 02, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

This Delaership is great , always a great service and fast I recommended to all my friends . More

by RICHARDJUNIORDELGADO79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Nov 02, 2021 -

Bates Nissan responded

Thank you, Richard, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 02, 2021

Fast, efficient, & curtious. Not costly. Wonderful service. Wonderful staff. Wonderful coffee and treats. Thank you More

by Imesdebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Nov 02, 2021 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 01, 2021

Good service and in a timely manner. Ready faster than advised.Oil change and recall. More

by Jadea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Jesse Pady
Nov 02, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2021

Great customer service, clean environment. I just expected for someone to come out and greet customers at the cars More

by Riverae1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Nov 02, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 30, 2021

All The Employees are so friendly. They went above to help me. I will return. More

by CLARALUNDY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elijah Talamantez
Nov 01, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 02, 2021 -

Bates Nissan responded

Claralundy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

Very well kept. All of the employees are very professional. They all have great attitudes More

by JONLINDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay, I think his name was Tyrone. I cannot remember, Jesse Pady
Oct 29, 2021 -

Bates Nissan responded

Jon, We appreciate your business and our team looks forward to serving you again soon!

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