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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

August 19, 2021

I went to Bates to purchase a new Nissan. I was specific as to which color and model I wanted. Andre and Devon made sure to call around until they found my car. I had it delivered to me in two days. I feel More

by JOJO83FUENTES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon , Andre Nash
Aug 19, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad to hear that Andre and Devon were able to help you choose the perfect vehicle and deal! We hope to see you again!

August 19, 2021

Nathan is wonderful explains everything and on point just like Donna for calling remind me of my appointment. Thank you both for the most wonderful service More

by VENABLESHARMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna, Nathaniel "Nate" Murphree
Aug 19, 2021 -

Bates Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing this great five-star review with Nathan and our team. Thank you for your business.

August 19, 2021

Service was excellent, so I am only writing to try and improve. Please add tire balancing to a tire rotation. NO cost, as discount tire offers this. Bates Nissan has always done right by me so I really ho More

by dirk.fulkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Aug 19, 2021 -

Bates Nissan responded

Thank you for taking the time to leave us this feedback. We will be sure to share your comments with our service team. We appreciate the great rating. We sincerely value your business and look forward to your next visit.

August 17, 2021

Good, quick and professional. Only problem I had is that they reported a wrong mileage on my vehicle. Lot higher than the actual mileage. Other than that it was good. More

by gonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Aug 17, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. It's great to hear that we were able to help you out. Thanks again for choosing Bates Nissan!

August 15, 2021

Got my oil changed and they did a tire rotation with out me saying. But I’ll make sure next time to be more clear on an oil change only. More

by Aeads9975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Jesse Pady
Aug 16, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2021

This is the second car we have purchased from Bates Nissan. We were very pleased with the friendliness of all the staff both times. All of the sales personnel and the service personnel have been extrem More

by MTWILSON7277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tyler Linderman, Kevin Perez, Elijah Talamantez
Aug 12, 2021 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

August 12, 2021

The service guy guide in the correct lane, vaccum inside car, got waited on right way for service, had a recall and they also did beside the regular service. He keep me informed on the service. Everybody is More

by LSUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Aug 12, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2021

This dealership was very courteous and reliable. My experience was more than satisfactory and I was not confronted with high pressure sales. I am looking forward to working with Nates in the future. More

by mholliday51.mh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Jeremiah Phillips
Aug 12, 2021 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremiah and Clay met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Love the people my salesperson Ms Wilma and my loan officer. I will recommend everyone especially my female friends. In my lifetime I bought 7 cars and the other 5 car dealership first thing they showe More

by SADGIRL40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Andre Nash, Elijah Talamantez
Aug 12, 2021 -

Bates Nissan responded

Thank you! Wilma and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

August 11, 2021

Very nice people, Very supportive and knowledgable. I Very nice people, Very supportive and knowledgable. I feel like my trade in was undervalued, but overall it was a good experience. The questions More

by Mary.ireland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Kevin Perez, Zachary "Zach" Holland
Aug 11, 2021 -

Bates Nissan responded

Mary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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