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Bates Nissan

Killeen, TX

4.3
1,361 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,361 Reviews of Bates Nissan

March 09, 2021

Was very help ful and patient when on the phone with car insurance and knowledgeable, got exactly what I wanted great deals. I recommend to go here. More

by MALACHIHUDDLESTON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 10, 2021 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bates Nissan!

March 09, 2021

After listening to our concerns, a thorough investigation revealed the problem was with a backup camera we had installed. We were pleased with the service we received and will continue to do business with Ba More

by ELLAFREEMAN79
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 09, 2021 -

Bates Nissan responded

Thank you for your very kind review, Ella! We strive to make sure that all of our customers leave happy, and it's great to hear that you're pleased with our service here at Bates Nissan. We look forward to seeing you again!

March 08, 2021

Bates Nissan Service is always friendly, honest, and affordable. I have tried other Nissan dealerships for service, but there is nothing like Bates. You're the best! More

by KYLOSTALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 08, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear that Jesse and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2021

Scheduling my appointment was fast and easy. Drop off the night before was convenient for our work schedule and my service associate was friendly.Great! More

by kehaulanimurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree, Jesse Pady
Mar 08, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department. We appreciate you taking the time to leave us this five-star review! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

Successful teamwork is essential for anyone attempting complete projects successfully and that was what I got from team Wilma. Andre and Cynthia. A job well done. Thank You Guys Donella More

by mcfaydend58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia (Receptionist), Wilma Acosta, Andre Nash
Mar 06, 2021 -

Bates Nissan responded

Donella, thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 05, 2021

The best customer service I ever had! Douglas was very friendly, transparent and super patient!!! I was really expecting the lower percentage from the General Manager but I'm aware of the hard job that Mr More

by Moraleslopez91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Douglas Davis
Mar 06, 2021 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. We're glad to hear that Douglas and Kevin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 05, 2021

Great service ! Had me in and out & checked up on me from time to time. The best dealership I’ve ever been too . Nissan bates #1 More

by jrichapparel2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Mar 05, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

March 04, 2021

Everyone was helpful and amazing!! However Tyler was Awesome-tastic!! The cashier at checkout remembered me from a year ago and was just as amazing the second time around!! I thank you ALL my baby, Niss More

by TAMEKAROSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 04, 2021 -

Bates Nissan responded

Thank you for your review and kind words for Tyler! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

March 03, 2021

Great service in a wonderful family atmosphere. This dealership is exactly what car buying should be. They made the entire process a completely enjoyable experience. More

by GDKD93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell
Mar 03, 2021 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

March 01, 2021

Wow! I have been to the dealership three times in the last month as we bought a new to us vehicle and needed to address small things and get help learning our new vehicle. Niko helped us get our nitro i More

by HILLHOMEHEALTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Mar 02, 2021 -

Bates Nissan responded

It has been a pleasure serving you. We appreciate you taking the time to leave us this detailed, five-star review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

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