Bates Nissan

The best customer service I ever had! Douglas was very friendly, transparent and super patient!!! I was really expecting the lower percentage from the General Manager but I'm aware of the hard job that Mr friendly, transparent and super patient!!! I was really expecting the lower percentage from the General Manager but I'm aware of the hard job that Mr. Perez did giving us the best he can. More

Everyone was helpful and amazing!! However Tyler was Awesome-tastic!! The cashier at checkout remembered me from a year ago and was just as amazing the second time around!! I thank you ALL my baby, Niss Awesome-tastic!! The cashier at checkout remembered me from a year ago and was just as amazing the second time around!! I thank you ALL my baby, Nissan Rose is back rolling Perfectly!! More

Great service in a wonderful family atmosphere. This dealership is exactly what car buying should be. They made the entire process a completely enjoyable experience. dealership is exactly what car buying should be. They made the entire process a completely enjoyable experience. More

Always friendly, efficient, effective and informative. My engine light came on right as I exited the shop after maintenance and they fixed the issue on the spot. I don't know the mechanics name but he wa My engine light came on right as I exited the shop after maintenance and they fixed the issue on the spot. I don't know the mechanics name but he was wonderful. Love the Service Team at Bates Philipa More

Wow! I have been to the dealership three times in the last month as we bought a new to us vehicle and needed to address small things and get help learning our new vehicle. Niko helped us get our nitro i last month as we bought a new to us vehicle and needed to address small things and get help learning our new vehicle. Niko helped us get our nitro in our tires, and I was impressed with the lifetime price! Nate helped us with a door repair and attempted to help us repair an aftermarket item on the vehicle, but the supplier wasn't cooperative. I was so impressed at the lengths they went to to try and help us get everything done in one place so we wouldn't have to travel to get the wheelchair modification repaired. Then we bought key fobs for it, and couldn't get them programmed and I called and spoke to Tyler, who again bent over backwards to help us get it going. Plus, they have shuttle service! More

I have been going to Bates since 2007 and will continue to support them. The staff are friendly and the technicians always do a great job to keep my vehicles running the way they are suppose to. to support them. The staff are friendly and the technicians always do a great job to keep my vehicles running the way they are suppose to. More

They could find the record for the tires I brought and tried to make me pay money for the repair. They need to get better training tried to make me pay money for the repair. They need to get better training More

Great service respectful staff courteous,always a pleasure to bring vehicle in for service. I would greatly recommend your dealership to others thanks again for quick service pleasure to bring vehicle in for service. I would greatly recommend your dealership to others thanks again for quick service More

I think it is about 18 years I have had Nissan vehicles and have always used Bates for my service and have been very satisfied with the work and how friendly the office staff is. and have always used Bates for my service and have been very satisfied with the work and how friendly the office staff is. More

Tyler and the rest of the staff was very polite. Company provided a safe environment.. the receptionist and gentlemen who vacuumed my car display patience and empathy as I did have my very active grandson w provided a safe environment.. the receptionist and gentlemen who vacuumed my car display patience and empathy as I did have my very active grandson with me. The place was very clean. More