
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
Maybe I’ve been spoiled by other dealerships? I had a appointment for my first oil change. The oil change took 2hrs and my car was not washed! I never spent more than 20min getting a oil change at other appointment for my first oil change. The oil change took 2hrs and my car was not washed! I never spent more than 20min getting a oil change at other dealerships with a appointment and my car was always returned to me washed and vacuumed! More
The service was quick however getting answers from the service advisor was almost like pulling teeth. He was hesitant about answering questions and kept trying to push the $130 diagnostic. I was only ask service advisor was almost like pulling teeth. He was hesitant about answering questions and kept trying to push the $130 diagnostic. I was only asking general questions. More
We have purchased 6 Nissans from Bates over the last 20 years. Service is much much improved. Thank you for that. God Bless all of you at Bates. years. Service is much much improved. Thank you for that. God Bless all of you at Bates. More
My car was serviced and I was satisfied . Nothing else to add. Mike was friendly and my car was done. It took a while but that was good because I knew it wasn’t a rush job and something be missed. Good job add. Mike was friendly and my car was done. It took a while but that was good because I knew it wasn’t a rush job and something be missed. Good job More
I had no issues with the service department until my last service, mainly for being charged so much to get a new transmission on my car that Nissan has had issues with in years past. service, mainly for being charged so much to get a new transmission on my car that Nissan has had issues with in years past. More
Our salesman Jordan was awesome from start to finish. He listened to our needs and came through in the end with a car my daughter loves. He was very knowledgeable about the car and the process for getting listened to our needs and came through in the end with a car my daughter loves. He was very knowledgeable about the car and the process for getting it financed. In the end we are very happy customers and will be recommending Bates Nissan to our friends and family. More
These guys were very friendly and have been very helpful in my car journey. I love my new car and definitely recommend these guys to my friends and family. in my car journey. I love my new car and definitely recommend these guys to my friends and family. More
It's not the kind of service you receive. I took the vehicle for an oil change and I hope the do a good job. my review is base on their program to customer o new vehicle sold. There's not an incentive f vehicle for an oil change and I hope the do a good job. my review is base on their program to customer o new vehicle sold. There's not an incentive for the first time service. Many other dealer do this on the first service date. There after if the customer decide to purchase any service program then you can offer it but not before. More
Great customer satisfaction and service everyone I met was very helpful with the sale of the 2016 Ram 1500 Lonestar. Also the preowned financial team was great they helped with the final numbers and sent was very helpful with the sale of the 2016 Ram 1500 Lonestar. Also the preowned financial team was great they helped with the final numbers and sent everything to my bank for approval More
I received Excellent service from arriving until I left. Everyone I was in contact with were very Professional! Very clean in ladies bathroom and clean in showroom and in waiting area! Everyone I was in contact with were very Professional! Very clean in ladies bathroom and clean in showroom and in waiting area! More