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Battlefield Ford Culpeper

Culpeper, VA

4.8
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

May 06, 2019

Outstanding Customer Service Battlefield Ford exceeded my expectations. The service manager went above and beyond to fix my car. I highly recommend Battlefield Ford without any More

by cnw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 07, 2019 -

Battlefield Ford Culpeper responded

Thank you for your awesome review and recommendation! We are very humbled by your kind words and delighted to know that you see and appreciate all our efforts. Please remember that we're always here to assist you with any future vehicle needs!

May 02, 2019

Service. We use Battlefield Ford for all of our service work on our Ford Expedition. They provide quality service. They are always prompt and courteous. They More

by Pentwnz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
May 07, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your feedback! Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. I will certainly pass the kind words along to the team and please let us know if we can do anything further to help.

April 30, 2019

Excellent no pressure sales and great follow up service. Came by to look at an Explorer that I had seen online. Was met fairly quickly in the parking lot by Dylan who asked what we brought us by. Through s More

by FordKindaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan, Clayton
Apr 30, 2019 -

Battlefield Ford Culpeper responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Dylan, Clayton, and the team provided you the best dealer experience! If you have any further needs, do not hesitate to come back to see us.

April 28, 2019

Excellent dealership with caring, can-do staff! Saturday morning probably isn't the best time to be buying a car, but I was in desperate need of a replacement SUV to service my accounts and the loca More

by FCAFlyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Berry, Jerry Warren
Apr 30, 2019 -

Battlefield Ford Culpeper responded

Thank you for your awesome review and recommendation! We are very humbled by your kind words and delighted to know that you see and appreciate all our efforts. Congratulations on your Escape and we look forward to taking care of you and your vehicle for years to come!

April 26, 2019

Outstanding service leading up to purchase of new car Greg Powell, Cody Lillard, and Austin Berry each did a wonderful job in facilitating my acquisition of a new Expedition. They are all highly superb pr More

by clarkbhall@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan McClenahan, Cody Lillard, Adam Powell
Apr 26, 2019 -

Battlefield Ford Culpeper responded

Clark B. Hall, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Greg, Cody, and Austin assisted you in such a detailed and customized manner. We appreciate your business and we look forward to taking care of you and your new 2019 Ford Expedition for years to come! Congratulations!

April 26, 2019

Very pleased Service rep greeted me at the door, explained the procedure and took my car in the shop. In a couple of hours I received a call that my car was ready More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayron
Apr 30, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to share your feedback with us, Terry! We work hard to make sure our guests have a wonderful experience. We look forward to your continued business.

April 23, 2019

Honest Service Battlefield Ford always provides quality service without selling me something I didn’t have to have. They always talk over any repair items that come More

by JPayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
Apr 24, 2019 -

Battlefield Ford Culpeper responded

JPayne, we appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kerry and the team provided you the best service experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

April 09, 2019

F150 Oil Change Regular maintenance is very easy with Battlefield Ford. We call to make our appointment, drop the truck off the night before, and they perform the wo More

by William M Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Carroll
Apr 11, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback, William! Our goal everyday is to ensure that all of our customers receive the highest quality of customer service and satisfaction. We appreciate your business!!

April 06, 2019

F150 Pickup They made the transaction easy and painless. We got to the right price quickly and there was no pressure to complete the deal. Followed up when they More

by MikeW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Carroll
Apr 08, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback, Mike! We are glad you had a great experience with us. We look forward to your next visit.

April 02, 2019

"Here is how it went" Outstanding dealership. Cody was the best! He was so cordial as well as knowledgeable. Enjoyed our time spent with him. He worked to get our fifth More

by Lady Hawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Berry, Cody Lillard
Apr 02, 2019 -

Battlefield Ford Culpeper responded

Great! Thank you so much for taking the time to give us your feedback! We are pleased that Cody and Austin were able to give you superior customer service. We appreciate your business.

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