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Baxter Volkswagen Omaha

Omaha, NE

5.0
215 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 215 reviews

April 17, 2026

Service team was able to get me in quickly. Dustin was friendly, helpful, and super easy to work with. All around great experience. More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 20, 2026 -

Baxter Volkswagen Omaha responded

Thanks for the 5 Stars, Cruz! And thank you for choosing us for service - we're grateful for the trust you place in us! -Alex VanAckeren, General Manager

March 27, 2026

Dustin is fantastic! He is knowledgeable and attentive to your needs. so very easy to work with and accommodating. Highly recommend Dustin and his service team! More

by mgrussing0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
March 10, 2026

OUTSTANDING SERVICE I WILL GO TO ANYONE BUT DUSTIN VERY EASY TO WORK WITH ANSWERED ALL MY QUESTIONS AND DID NOT MAKE ME FEEL LIKE I WAS BOTHERING HIM More

by tmitch27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DUSTIN
March 02, 2026

Every time I go to Baxter Volkswagen Omaha I receive great customer service. Dustin and his team in the service department are very knowledgeable and very kind. As a woman I never feel as if I am being More

by Sparkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
February 22, 2026

Duane in the service department helped my daughter and I get her 2018 Atlas back on the road. She had damage to her car due to a jump start that went wrong. Duane and his team gave us a good discount and More

by Sammarc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
February 18, 2026

They were very honest with the used cars information. Handled the sale very professionally and hassle free. I have used this dealership for several purchases over the years and have always had a positive More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I lost his card
February 12, 2026

Had warranty work done on new Cross Sport recently and Justin in service was very informative not only with letting us know the precise issue and why it occurred but also in letting us know progress while More

by plcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 11, 2026

They got me in for service on the same day I called and took care of the issue by end of day. Trustworthy and friendly. 5 stars! More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 21, 2026

Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call More

by lakedaymama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Graham
January 01, 2026

We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were in More

by happyappies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names, but EVERYONE!
Jan 06, 2026 -

Baxter Volkswagen Omaha responded

Happyappies, we're so glad that we were able to go above and beyond your expectations!

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