Baxter Volkswagen Omaha
Omaha, NE
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They were very honest with the used cars information. Handled the sale very professionally and hassle free. I have used this dealership for several purchases over the years and have always had a positive Handled the sale very professionally and hassle free. I have used this dealership for several purchases over the years and have always had a positive experience. More
Had warranty work done on new Cross Sport recently and Justin in service was very informative not only with letting us know the precise issue and why it occurred but also in letting us know progress while Justin in service was very informative not only with letting us know the precise issue and why it occurred but also in letting us know progress while we waited plus came back latter to let us know it would be a little longer due to rear camera taking some time syncing up. I am new to this manufacture and dealership but so far I am happy with the service provided by Baxter VW. More
Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call More
We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were in for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were informed of everything done to the car, except one. I was shocked to see the car had been detailed inside and out! We highly recommend this Baxter VW location!! More
Charlie in the service department was amazing when I showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance items that could be done that day or in the future sometime. He was very knowledgeable and helpful. Thank you so much for taking care of my car and keeping it on the road!! More
Baxter VW Omaha is an outstanding dealership for both purchasing a new vehicle as well as getting vehicles serviced. I have purchased several VWs from them over the years and currently own four VWs, all purchasing a new vehicle as well as getting vehicles serviced. I have purchased several VWs from them over the years and currently own four VWs, all of which I get serviced at Baxter VW Omaha. Their staff are all professional and friendly. My 2010 VW Touareg TDI recently needed a somewhat complex maintenance and repair procedure. Baxter's service staff keep me informed of the progress, gave me accurate price estimates up front, and provided me with a loaner vehicle without my asking for one. More


