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Baxter Volkswagen Omaha
Omaha, NE
208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 208 reviews
January 21, 2026
Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call More
by lakedaymama
Employees Worked With
Charles Graham
January 01, 2026
We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were in for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were informed of everything done to the car, except one. I was shocked to see the car had been detailed inside and out! We highly recommend this Baxter VW location!! More
by happyappies
Employees Worked With
I don’t remember names, but EVERYONE!
December 24, 2025
Charlie in the service department was amazing when I showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance showed up without an appointment with my check tire light on. They made time to look at my car and let me know that it was due for a few maintenance items that could be done that day or in the future sometime. He was very knowledgeable and helpful. Thank you so much for taking care of my car and keeping it on the road!! More
by Nat
Employees Worked With
Charlie
December 10, 2025
Baxter VW Omaha is an outstanding dealership for both purchasing a new vehicle as well as getting vehicles serviced. I have purchased several VWs from them over the years and currently own four VWs, all purchasing a new vehicle as well as getting vehicles serviced. I have purchased several VWs from them over the years and currently own four VWs, all of which I get serviced at Baxter VW Omaha. Their staff are all professional and friendly. My 2010 VW Touareg TDI recently needed a somewhat complex maintenance and repair procedure. Baxter's service staff keep me informed of the progress, gave me accurate price estimates up front, and provided me with a loaner vehicle without my asking for one. More
by Weysan Dun
Employees Worked With
Charles Graham, Duane Singleton, Ruben Rodriguez-Sigala
November 20, 2025
First of all the whole experience was alot more effortless and straight forward than id expected the staff and communication was outstanding. I would rate them better than anyone i have ever used t effortless and straight forward than id expected the staff and communication was outstanding. I would rate them better than anyone i have ever used to purchase a vehicle. Connor was by &far the best sales person I've ever met 100% professional and approachable in every way. If I had a question he had a honest and sincere answer for me that seemed genuine and not canned. He definitely made the whole experience a breeze given my requests he simply put hit every mark without any need to concern myself over the things that everyone worrys about with such an important purchase. I will without an doubt call on him for my next vehicle purchase. Sincerely Paul Hartmann Thanks again Connor More
by pahartmann2
Employees Worked With
CONNOR
October 31, 2025
Ruben was very helpful at making sure I was charged appropriately. Turnaround time for service come in less that predicted. Alls well that ends well. appropriately. Turnaround time for service come in less that predicted. Alls well that ends well. More
by Nanci
Employees Worked With
Ruben
