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Baxter Volkswagen Omaha

Omaha, NE

4.9
160 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 160 reviews

December 17, 2023

These guys and Gals are amazing. Great communication and service. Highly recommend. I wouldn't buy or service my cars anywhere else. Cade is on top of his game in service and Vic wil More

by Tangorlz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic and Cade
Dec 19, 2023 -

Baxter Volkswagen Omaha responded

Tangorlz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baxter Volkswagen Omaha. Thank you so much again for your feedback! We hope you have a great day! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 20, 2023

I bought a 2021 Jetta from Baxter Village point a few months back. The sales experience was painless and I am happy with the vehicle as it is one of the nicest and best engineer cars I’ve ever owned. More

by lehnland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Rashad Duane and other members of the Service crew who I will get to know better overtime.
Nov 20, 2023 -

lehnland responded

Good team. The following video has very little to do with the experience that I have tap Baxter, but depart about a good team is what is relevant. https://youtu.be/V_gLOUbQZgk?si=D867UCXNjdTCO6hp

Nov 22, 2023 -

Baxter Volkswagen Omaha responded

Thanks for the five stars! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 17, 2023

We enjoyed working with Vic Beanum. He was very knowledgeable and professional. He was very patient with my OCD husband. We did not feel pressured to purchase a vehicle. We would recomm More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Beanum
Nov 22, 2023 -

Baxter Volkswagen Omaha responded

Terri, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 15, 2023

The buying process was so easy, no pressure. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. More

by AllenT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic in sales
Nov 21, 2023 -

Baxter Volkswagen Omaha responded

Allent, we are so happy to read such a great review about Vic and our team at Baxter Volkswagen Omaha! Until the next time we meet, take care! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 08, 2023

I appreciated the customer service from the service representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers More

by racquet167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 10, 2023 -

Baxter Volkswagen Omaha responded

Thanks for taking the time to let us know how we did. We appreciate you sharing your experience and we will continue to strive for complete satisfaction! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

November 01, 2023

Great communication from my advisor Justin. I felt the assessment of my vehicle’s needs were not excessive nor forced. Prices for work performed were fair. And time to perform the work was with More

by shankin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - service advisor
Nov 08, 2023 -

Baxter Volkswagen Omaha responded

Thank you for taking the time to let us know how your visit went! Justin is a wonderful example of how we want all of our guests to be treated and their time valued. Have a great day! Best wishes, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

October 08, 2023

Great service. was in and out in under an hour for a rear brake job. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grabowski
Oct 09, 2023 -

Baxter Volkswagen Omaha responded

Thanks for the great feedback, Ryan! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

October 04, 2023

Incredible customer service, One of the few in the industry that still believes in treating the customer right. More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Each and every one of them
Oct 25, 2023 -

Baxter Volkswagen Omaha responded

Bobby, your wonderful feedback and rating mean a lot to us. We hope to see you soon! Many thanks, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

September 27, 2023

Excellent service and excellent customer service! !! I am definitely happy to have our 2020 Atlas Cross Sport R-line serviced at Baxter!!! You all do an excellent job!! More

by Ljosborne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Sep 29, 2023 -

Baxter Volkswagen Omaha responded

Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

September 15, 2023

Had my oil changed and vehicle serviced. Everything went well and to my satisfaction! Great! More

by dianemcgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Sep 19, 2023 -

Baxter Volkswagen Omaha responded

Thank you for taking the time to leave a review for us at Baxter Volkswagen Omaha. We're happy we could meet your expectations! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

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