Baxter Volkswagen Omaha

I serviced my car and they had to order a part. The part was delivered in less than a week! Volkswagen was on top of getting the part fixed and ready to go when I got my car serviced! The part was delivered in less than a week! Volkswagen was on top of getting the part fixed and ready to go when I got my car serviced! More

Great service and friendly staff! !! Scheduled an oil change for our 2020 Atlas Cross Sport Premium R-Line and Charles made our check-in a breeze..Made a nice cup of coffee in the loun !! Scheduled an oil change for our 2020 Atlas Cross Sport Premium R-Line and Charles made our check-in a breeze..Made a nice cup of coffee in the lounge area and relaxed while waiting which did not take long at all!!! Thank you Charles for the great customer service! More

Very pleased with the service team Jake, Justin, and Dwaine for helping us with our vehicle issues and the loaner while we waited for parts that were on back order.. Excellent customer service!!! Louis Dwaine for helping us with our vehicle issues and the loaner while we waited for parts that were on back order.. Excellent customer service!!! Louise Osborne More

As always, Baxter VW Omaha does what needs to be done. I had to replace my Jetta after it was totaled, and Vic not only walked me through the entire process, but was VERY patient with me and all of my tho I had to replace my Jetta after it was totaled, and Vic not only walked me through the entire process, but was VERY patient with me and all of my thousands of questions and multiple test drives. :-) He was beyond helpful and very knowledge and up front with any information I needed and/or requested. This is my 3rd VW, each one purchased from this dealership in particular, and I have always been provided with a great buying experience with full disclosure. In past experiences with other dealerships, I have had very important information withheld from me or have been blindsided with new information that could impact my purchase, and I am grateful that is something I don't have to worry about experiencing here. Vic delivered for me greatly with my upgrade from a Jetta to an Atlas Cross Sport, while also ensuring security and confidence in any decision I'd make in my purchase. I can't thank you enough! More

Appointments easy to schedule, staff are friendly and helpful. Service performed has always been of the highest quality. helpful. Service performed has always been of the highest quality. More

Great Service Team! Alway courteous and professional. Always a great experience with them! They take the time to explain what they propose to do. Keep up the great work! Alway courteous and professional. Always a great experience with them! They take the time to explain what they propose to do. Keep up the great work! More

Outstanding customer service and repairs on our 2020 Atlas Cross Sport Premium R-Line.. Duane and the service team did an outstanding job! Atlas Cross Sport Premium R-Line.. Duane and the service team did an outstanding job! More

Reggie and team were absolutely fantastic. Walked us through all options and never pushed anything on us. Walked us through all options and never pushed anything on us. More

I was there for annual Oil change and waited there at dealership. Duane and Team did a great job. My car was ready within the promised time. dealership. Duane and Team did a great job. My car was ready within the promised time. More