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Baxter Volkswagen Omaha

Omaha, NE

4.9
184 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 184 reviews

October 08, 2023

Great service. was in and out in under an hour for a rear brake job. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grabowski
Oct 09, 2023 -

Baxter Volkswagen Omaha responded

Thanks for the great feedback, Ryan! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

October 04, 2023

Incredible customer service, One of the few in the industry that still believes in treating the customer right. More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Each and every one of them
Oct 25, 2023 -

Baxter Volkswagen Omaha responded

Bobby, your wonderful feedback and rating mean a lot to us. We hope to see you soon! Many thanks, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

September 27, 2023

Excellent service and excellent customer service! !! I am definitely happy to have our 2020 Atlas Cross Sport R-line serviced at Baxter!!! You all do an excellent job!! More

by Ljosborne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Sep 29, 2023 -

Baxter Volkswagen Omaha responded

Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

September 15, 2023

Had my oil changed and vehicle serviced. Everything went well and to my satisfaction! Great! More

by dianemcgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Sep 19, 2023 -

Baxter Volkswagen Omaha responded

Thank you for taking the time to leave a review for us at Baxter Volkswagen Omaha. We're happy we could meet your expectations! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

September 13, 2023

I serviced my car and they had to order a part. The part was delivered in less than a week! Volkswagen was on top of getting the part fixed and ready to go when I got my car serviced! More

by Hfolk124
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade
Sep 16, 2023 -

Baxter Volkswagen Omaha responded

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

August 31, 2023

Great service and friendly staff! !! Scheduled an oil change for our 2020 Atlas Cross Sport Premium R-Line and Charles made our check-in a breeze..Made a nice cup of coffee in the loun More

by Ljosborne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 06, 2023 -

Baxter Volkswagen Omaha responded

We're happy to hear you had such a positive experience with our team! Please stop in for a cup of coffee whenever you'd like! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

August 28, 2023

Very pleased with the service team Jake, Justin, and Dwaine for helping us with our vehicle issues and the loaner while we waited for parts that were on back order.. Excellent customer service!!! Louis More

by Ljosborne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Justin, and Dwaine
Aug 31, 2023 -

Baxter Volkswagen Omaha responded

We're happy you found our staff to be so supportive during your experience here at Baxter Volkswagen Omaha! Thank you for taking time to share your experience. Have a great day! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

August 21, 2023

As always, Baxter VW Omaha does what needs to be done. I had to replace my Jetta after it was totaled, and Vic not only walked me through the entire process, but was VERY patient with me and all of my tho More

by LaTina Rencher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Beanum
Aug 28, 2023 -

Baxter Volkswagen Omaha responded

Latina, we're happy you found Vic to be so supportive during your experience here at Baxter Volkswagen Omaha. He is a wonderful ambassador for the brand AND the store! Enjoy your new Cross Sport....she's a beauty! Many thanks, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

August 09, 2023

Appointments easy to schedule, staff are friendly and helpful. Service performed has always been of the highest quality. More

by scruffyherdt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
Aug 11, 2023 -

Baxter Volkswagen Omaha responded

Thank you! We're so glad that we were able to go above and beyond your expectations! Have a good day. Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

August 02, 2023

Great Service Team! Alway courteous and professional. Always a great experience with them! They take the time to explain what they propose to do. Keep up the great work! More

by Jim Wolbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 04, 2023 -

Baxter Volkswagen Omaha responded

Jim, thanks for taking time to let us know how we did. We look forward to seeing you soon! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen

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