Baxter Volkswagen Omaha

Brought in my 2020 Atlas Cross Sport RLine for an issue with a grinding sound. They promptly assessed the issue and scheduled the repair and gave me a loaner while my Cross Sport was being serviced.. Every with a grinding sound. They promptly assessed the issue and scheduled the repair and gave me a loaner while my Cross Sport was being serviced.. Everyone at the dealership was very friendly, courteous, and professional.. Love the customer service!!!! More

Outstanding experience! Vic really helped me figure out the best vehicle for what I needed. He made the whole process super easy. Without a doubt will be coming to see hi Vic really helped me figure out the best vehicle for what I needed. He made the whole process super easy. Without a doubt will be coming to see him in the future. More

The staff was great they were able to take care of my problem and have me in an out in an hour . problem and have me in an out in an hour . More

Traded in my Tiguan lease for an Atlas lease and could not have had a better experience. Everything was completed within a couple hours (nearly all of it online) and they dropped the car off to my house w not have had a better experience. Everything was completed within a couple hours (nearly all of it online) and they dropped the car off to my house when everything was said and done. A special thanks to Jonmar (sales) and Jacob (finance) for their help! They were wonderful and I highly recommend working with them. More

Great dealership and service team. Had a little mix-up and they took complete care of it. No questions asked, got us taken care of and did the right thing. Even cleaned the car well af Had a little mix-up and they took complete care of it. No questions asked, got us taken care of and did the right thing. Even cleaned the car well after servicing. So glad we purchased through them. Thank you, VW! More

I am grateful for my sales with Vic Beanum,over the years I've needed to move my car buying decision around to fit my needs and wants. He always has an ear to listen to my needs, rather than judgment. He has I've needed to move my car buying decision around to fit my needs and wants. He always has an ear to listen to my needs, rather than judgment. He has always made sure that every vehicle buying decision I've made, made sense of what works best for my circumstances. I trust my decisions with Vic and his team. I've never been disappointed. BECAUSE OF PEOPLE LIKE VIC, I wouldn't look elsewhere for my car buying experience. This is truly a genuine person that puts others first before his work. Thank you Vic! More

I worked with Zach at Baxter to get my 2021 VW Tiguan and his service was nothing less than amazing! He was personable, intentional and quick to answer any and all of my questions. The service was so good th his service was nothing less than amazing! He was personable, intentional and quick to answer any and all of my questions. The service was so good that I still find myself reflecting on how easy the car buying process was for me almost 2 months later! Safe to say I will be buying again from them! Great work Baxter VW! More

Do not trust this dealership. After so many inconsistencies, the general manager sent me an email to review my recent service experience. Gave the dealership a poor review for p After so many inconsistencies, the general manager sent me an email to review my recent service experience. Gave the dealership a poor review for possible fraudulent behavior. Unfortunately, the same service rep I dealt with called me and not the general manager to discuss the problems, How does this resolve anything when the service rep is going to state the same xx that he stated before. I was hoping that the actual general manager would call but I guess he is okay with his service department screwing over its customers. More

I ordered a car through the VW website, I wasn’t sure how it all worked. I called Baxter VW Zach from the dealership helped me with all my questions before the car came. When the car finally arrived, Zach w it all worked. I called Baxter VW Zach from the dealership helped me with all my questions before the car came. When the car finally arrived, Zach was so helpful when I picked it up, he showed me all the cool features on it. They were all very nice and very helpful. More

Consistently outstanding service. Everyone is always knowledgeable; even the new team members. Thank you very much. Everyone is always knowledgeable; even the new team members. Thank you very much. More