Bay Ridge Honda

Both Richie Forgione and the dealership as a whole get a perfect rating as far as I'm concerned. I've dealt with the "typical" car dealership experiences many times in the past and have walked out of many perfect rating as far as I'm concerned. I've dealt with the "typical" car dealership experiences many times in the past and have walked out of many of them angry and without a car. Richie treated me like family and was completely upfront throughout the entire process. After the sale was over, he made sure I understood that he was just a phone call away if I needed anything and that the sale wasn't over as far as he was concerned. There were no hidden fees or last second changes as I've seen in the past with every dealership I've ever set foot in. I will recommend Richie Forgione to anyone with any interest in a Honda. More

I have to recommend this dealership because although I ran into a problem at first Mr Gambino and Mr Marino were immediately trying to rectify the problem I had. We were in constant communication and I w ran into a problem at first Mr Gambino and Mr Marino were immediately trying to rectify the problem I had. We were in constant communication and I was glad the outcome was positive. As far as the salesman,Richard Forgione was very professional, curteous, and listened to all our needs. When we started to talk money, the deal was made within 30 minutes and we were very happy with the price. I would highly recommend Richard if you are looking for a new honda and as you can see with all of the other reviews, there is not one bad word about Mr Forgione. Mr Gambino actually got in touch with me when he heard I had a problem...I like to see the that the General Sales Manager of the store got involved immediately after he found out and I appreciate that. More

I came to see Richie at Bayridge Honda when I was confused and upset about my 2009 Camry and all its recalls. I felt confused and overwhelmed, Richie put me immediately at ease. He was friendly and confused and upset about my 2009 Camry and all its recalls. I felt confused and overwhelmed, Richie put me immediately at ease. He was friendly and very helpful. He took the time to explain my options and walked me through the whole process from beginning to end. He was knowledgable and honest. Never did I feel as though I was being taken advantage of, like I did when I got my Camry at STAR Toyota. Richie went above and beyond to help me get out of my unsafe Camry and into a Honda Accord. I couldn't be happier with my car or the service I received at Bayridge Honda from both Richie and John. I will recommend Bay Ridge Honda to everyone I know. And if you go, ask for Richard Forgione! More

OK, I bought a 2006 Element from Bay Ridge Honda 2 years ago and have been very happy with it. So the other day I got a brain storm to go and look at other Honda’s, When I got to bay ridge Honda, I was gre ago and have been very happy with it. So the other day I got a brain storm to go and look at other Honda’s, When I got to bay ridge Honda, I was greeted by Jeff Goldberg at the door, he asked if I wanted a cup of coffee and then proceeded to make me a cup. I told him I was interested in a Honda pilot, and he immediately went to work. He pulled up on his computer a number of cars and trucks and showed me them in his lot. I tried a CRV to small, I tried a Honda Accord again to small, then I tried a Honda pilot, gee that’s it and of course that was the one I wanted. In a few minutes Jeff showed me a 2007 black pilot. The price of the car was 19,995. I only had my Element and owed 12,159.00 and could not afford to put any money down. So Jeff said no problem and suggested they run my credit and try to get me a better rate, Jeff assured me that if the payments didn't work for me , He would get me in another vehicle with no problem. He told me what my payments would be and I agreed. Three hours later I met this guy named C.J. the finance guy and he had all the paper work laid out for me, he explained in detail, and that I was approved not only by Honda finance Service but also from another bank as well. I read all documents and signed the paper work, and I now owned the truck!! 30 mins later,I had the keys to my Pilot...no lying....no screwing.... nothing... these guys were great. Then C.J. introduced me to one of the other salesman...A Marine Colonel, I to a former Marine, so we began to talk and talk about old times. Great Guy and a nice man…..After my chat with the colonel, I picked up my Honda Pilot and left very happy. I am going to recommend Jeff to everyone; this guy explained every single feature in the car after he installed my new plates. Jeff and the Bay Ridge Honda family couldn't have been more honest. My experience at bay ridge Honda was excellent, I couldn't be happier. Jeff and C.J. thank you very much and I look forward to doing business with you again. PS. “Jeff Now the time to ask for more MONEY” More

I am the type of person that can't stand dealing with I am the type of person that can't stand dealing with salesman. Jeff, Robert, and CJ were informative, helpful, and expedient. They made buying a use I am the type of person that can't stand dealing with salesman. Jeff, Robert, and CJ were informative, helpful, and expedient. They made buying a used car an enjoyable experience. I would recommend Bay Ridge Honda to anyone interested in buying a new or used vehicle. More

Let me start by saying, " I hate salesman!!". I hate the way they lie, i hate that fake, stupid smile they put on their faces, and i hate they way they talk to you like they are brilliant and you are a moro way they lie, i hate that fake, stupid smile they put on their faces, and i hate they way they talk to you like they are brilliant and you are a moron. Ive been dreading going to a dealership because i don't like to be taken advantage of, but i needed a certified car, so i went. When i got to bay ridge Honda, Jeff Goldberg met me at the door, i told him i was interested in a 07 Honda pilot, and he immediately went to work. He pulled up about 12 pilots on his computer and showed me them in his lot. One pilot that was listed was no where to be found on the lot, of course that was the one i wanted. in minutes Jeff had tracked it down in the service garage, it had just arrived to the dealership. Jeff escorted me across the street and down the block to the garage. The car was filthy, but i knew that the "car cleaning guys" would make it look brand new. So lets make a deal. I was already pre-approved from MCU at 8.40 %, but for only 20,000.This was my budget. The price of the car was 21,960. I only had 3000 to put down and after taxes and tags the price was getting up there. So Jeff suggested they run my credit and try to get me a cheaper rate, but i had to drop a 500 deposit before hand. Of course this is where i figured i was supposed to drop my pants and grab my ankles. Jeff assured me that if the payments didn't work for me , i would get my 500 back with no problem. GGrrrrr....ok lets do it. The next morning we were hit with 2 feet of snow, Jeff had called me first thing and told me i was approved and he was waiting on the finance guy to tell me what percent i was getting. As the day went on , the snow kept coming, and i didn't hear from Jeff. i was kind of aggravated, but because of the bad weather, i figured they just left for the day. I couldn't blame them, i was just very anxious and excited to hear how close i was getting to my truck. The next morning the finance guy calls me and gives me a rate of 7%...HOMERUN!, but at what cost? He told me what my payments to the dollar would be and i agreed , but if it was a penny more when i got there he could forget it, don't try and sell me anything with it, lo jack, extended warranty, nothing...nothing more , he agrees.i figured i'm not giving him a chance to screw me. two mins later Jeff calls, "ok when do you want it?" "yesterday", i said. He said "ok, let me pull 2 guys off of shoveling snow and get your car cleaned up ill see you in 4 hours, with all of the paper work ready". mmmmm....ok, ill see you then, i guess this is the part where i get ripped off. i met with C.J. the finance guy and he had all the paper work laid out for me, he explained in detail what everything was , i read them and signed and i owned the truck!! 20 mins, and i had the keys?.?.?...no lying....no screwing.... nothing... these guys were great. I am going to recommend Jeff to everyone, this guy explained every single feature in the car after he installed my new plates. i cant believe how worked up i got for nothing..I figured someone at least would have took a shot at ripping me off, but they couldn't have been more honest. My experience at bay ridge Honda was excellent, i couldn't be happier. Jeff and C.J., thank you very much and i look forward to doing business with you again. More

best experience buying a car ever. I was able to make a great deal with Richard Forgione and his manager. Very easy, great customer service, great cup of coffee, fast and no pessure sales techniques (sorr great deal with Richard Forgione and his manager. Very easy, great customer service, great cup of coffee, fast and no pessure sales techniques (sorry about my spelling.) The best part about getting my new car from bay ridge honda there was no hidden charges. Never have i been to a dealership to get a new car and i actually felt good leaving not wondering if I got the best deal I know I got the best possible deal. More

richie and the gm were great.they did everything to make sure we were happy 100%. I will be back when my other car is up for sure.tHE STAFF WAS GREAT ,THE FINANCE GUY WAS FUNNY AND THE GM WAS PERSONABLE ,RI sure we were happy 100%. I will be back when my other car is up for sure.tHE STAFF WAS GREAT ,THE FINANCE GUY WAS FUNNY AND THE GM WAS PERSONABLE ,RICHIE REALLY TOOK CARE OF US.Thank you for everthing MR & MRS FAVUZZI More

We purchased a 2004 Chrysler Pacifica from Paul Berry in November. The initial sales experience was fine but it went downhill from there. We asked if the car came with two keys. We were assured that it d November. The initial sales experience was fine but it went downhill from there. We asked if the car came with two keys. We were assured that it did but after leaving the dealership, we found that one key only opened the door but did not turn on the ignition. We find it hard to believe that Honda did not check out both keys when they were doing their pre-sales inspection of the vehicle. We ended up having to go to Chrysler to get an additional key cut at a cost of $261. Also during the purchase, there was a message on the dashboard of the car which said that we should "service tyre system soon". Paul assured us that the message on the dashboard would go away after 50 miles. The Chrysler dealer told us that the sensor was broken and would need to be fixed for the message to go away. Chrysler said that if the sensor was reset, it should reset and the message would go away after 5 miles so they found it extremely hard to believe that the Honda dealer did not know the sensor was broken. We spoke to Paul about these issues several times and he said that he would talk to his manager and get back to us on it but never did. More

One of the worst business experiences in my life. This dealership represents the very lowest standard of ethics. They promised me three items when I agreed to the price of the car, but delivered only two. dealership represents the very lowest standard of ethics. They promised me three items when I agreed to the price of the car, but delivered only two. Their reason was that the model I bought did not have room for the third item, but they knew exactly the model I was buying. The salesperson Andy Feldman, who is out of his depth, lied to me, as did his manager Hank. Feldman then called me that he was confused about the models, but that he could not do anything about it, and that I should give him excellent evaluations so that he could get a bonus. No evaluation forms were ever submitted to me. Absolutely no compensation was offered; in fact I was told that I got a good price on the car and that I should be satisfied. Since these dealerships are franchises, a representative from Honda of America, despite his phone calls, could do nothing. A manager told me that since I did not have anything in writing, he would do nothing, and this despite the fact that I had two witnesses to the verbal promise made by Feldman, including a different Honda dealer, who heard everything over a speaker phone. The manager told me he did not care anything about this and would not compensate me in any way. What a shameful scam. In addition, I was vastly overcharged for the license and registration for bringing the car to another state. The DMV of this state told me this was shady activity, as I was overcharged, and they will investigate. I had to pay an additional $296 to extend my temporary driving permit, as Bay Ridge Honda would not do anything. In fact they told me to drive illegally, so a salesman, representing the otherwise fine name and reputation of Honda, advocating breaking the law of another state. Buyers beware; you have been warned. Bay Ridge Honda will lie and steal from you, as they did me. I am not the only one; read other reviews of this place and you will see. Shame on them. More