Bay Ridge Honda

Ms. Polanco was very helpful and knowledgeble. She provided us with the information and professionalism beyond the call of duty. I would recommend this dealer to anyone interested in buying a car. I provided us with the information and professionalism beyond the call of duty. I would recommend this dealer to anyone interested in buying a car. It's not easy finding someone who knows her stuff, is good at what she does, and adds a personal touch. Thank you! More

I recently purchased a car from George Gambino. The experience I had here were so much different from the other dealer that are out there. I highly recommend this dealership for a purchase of a new veh experience I had here were so much different from the other dealer that are out there. I highly recommend this dealership for a purchase of a new vehicle. I was recently turned off buying a car from a dealership form Queens and would never go back again. The second person involved with my purchase was Craig Bono and he assisted me with my financing in my new 2009 Honda Civic. I will be back to purchase another car by the end of next year. Sincerly Ms. Serrano More

This dealership is terrible. I can't even describe how bad they are. They are thieves that trick you into getting service and parts that you didn't even ask for. IN addition, they tell one price and then bad they are. They are thieves that trick you into getting service and parts that you didn't even ask for. IN addition, they tell one price and then the price on the receipt is something different. They are rude and unhelpful. They refused to help you or even admit that they made a mistake. In addition, they refused to help correct the problem. Worst dealer in NY. I suggest to go to another dealer who appreciate your service and don;t try to make you go broke. Furthermore, you can never reach the salesperson when you have a question or problem. And they make you wait hours before serving you. Go here to buy your car will be a waste of time, money, and your breath. More

After having weeks of issues with this dealership and constant going back and forth I'm happy to say that we were finally able to resolve our issues and get our full refund. I was attempting to delete my constant going back and forth I'm happy to say that we were finally able to resolve our issues and get our full refund. I was attempting to delete my comment but since this site is not allowing me to do so, I'm just editing it. Thanks Honda for doing the right thing and giving us our money back. More

PLEASE DO NOT GO THERE. YOU'RE GOING TO GET RIPPED-OFF SO BADLY! My parents bought a 2009 Honda Civic from this place. Before they sign the contract, the sales representative told us that the Lojack syste BADLY! My parents bought a 2009 Honda Civic from this place. Before they sign the contract, the sales representative told us that the Lojack system only cost around $700. But when they showed us the final contract, the Lojack system cost around $3000. They told us that they added this other Lojack plan to our contract when we never requested it. Also, we had to pay an extra $4k for the car. My parents tried arguing with them but they told us that we can't do anything since we sign the contract already. ARE THEY EVEN ALLOWED TO CHANGE THE CONTRACT? THE FINAL PRICE OF THE LOJACK SYSTEM AND THE CAR ITSELF WAS MORE EXPENSIVE THAN WHAT WE AGREED ON IN THE FIRST PLACE. READ THE CONTRACT CAREFULLY BEFORE YOU SIGN IT. ALSO, IT'S BEST IF YOU UNDERSTAND ENGLISH. MY PARENTS DOESN'T SPEAK ENGLISH SO THE SALES REPRESENTATIVE EXPLAINED THE CONTRACT TERMS TO THEM IN ANOTHER LANGUAGE. I BELIEVE THEY DIDN'T TELL MY PARENTS EVERYTHING SINCE MY PARENTS DON'T UNDERSTAND ENGLISH. More

DON'T GO THERE. The Financing Sales are EVIL. I just DON'T GO THERE. The Financing Sales are EVIL. I just brought a 2009 Honda Civic from this place. The selling price should be $19450. However, it en DON'T GO THERE. The Financing Sales are EVIL. I just brought a 2009 Honda Civic from this place. The selling price should be $19450. However, it ends up cost me $5000 more. They are so tricky. I requested to add a LoJack system for $995. However, there are many hidden service plans which didn't show the price when I signed the service plan contract. After my car was installed the LoJack, they would show you the final voice and contract. It was $5000 more in final price. When I tried to argue to take out LoJack and service plan, they would say it can't take out since it is already installed into the car. How can I sue them and get my money back? Anyone know? GET YOUR FINAL INVOICE BEFORE YOU INSTALL SOMETHING INTO YOUR CAR. READ EVERY SINGLE WORD OF CONTRACT BEFORE YOU SIGN. More

I bought my 2008 Honda Civic EX at Bay Ridge Honda and had a wonderful experience. I year later I returned to trade up to a 2010 Pilot EXL. Initially I had no problem with the sales rep. After a deposi had a wonderful experience. I year later I returned to trade up to a 2010 Pilot EXL. Initially I had no problem with the sales rep. After a deposit we were told that they didn't have black in stock and they would find the model we wanted by Monday or Tuesday. Monday came and went without a courtesy call. Tuesday I wanted to get a status update just to find out if I could go to the beach that day. When I called to speak with ELIZABETH POLANCO i simply asked for a status update on the car. Instead of politely answering my question and letting me know it might be a couple more days, she came back at me with attitude and said "IT'S ONLY MY SECOND DAY CALLING!!!!!". Immediately turned off, I found my own 2010 Honda Pilot EXL in 5 MINUTES and will be driving it tomorrow!!!!! I guess Bay Ridge Honda is doing so well they didn't need my 40k+ purchase. Dear ELIZABETH POLANCO, Don't be mad that I had to do your job for you, and learn some customer service skills. All it would have taken was a polite apology for your disgusting attitude!!! Sincerely, Probably Not Your First Lost Sale More

Outright con artists and they feeel they are doing you a huge favour selling the car! The used car division manager threw the key at us with a very annoyed face on final delivery! Finance division is a gr huge favour selling the car! The used car division manager threw the key at us with a very annoyed face on final delivery! Finance division is a greater bully depot threating higher interest rates if you dont buy redundant insurance policies. I would look at someother place! More

Please listen to me and everyone else who wrote a review here. This is the usual bait & switch dealership. I was told prior to me coming that they had the Polished Metal Metallic in stock. When I got there, here. This is the usual bait & switch dealership. I was told prior to me coming that they had the Polished Metal Metallic in stock. When I got there, not to my surprise, they did not physically have the car but it was "available." Well, take it from me, everything is available for the right price. I have walked in telling them a number I got for this car from another dealership. (who also tried to pull a bait and switch but at least offered me a great deal on the cars they had in stock) After I told them the number, they bumped it $700 and told me that this is an amazing deal considering that they were "willing" to find the car for me... The only credit that I will give them is that they did not make me waste my whole day sitting there only to have my hopes of getting the car crushed. (They did it almost instantly) P.S. The final thing that I was told when I was leaving is that they were not going to be chasing after me out the door. (This is why the auto industry is in trouble. The whole system of buying cars should be revamped to remove the middle man and institute strict no haggle policies. This will better dictate the manufacturer's MSRP, too) More

THE Worst of the worst! I bought 2! cars from these crooks,and they are giving me a run-around trying to delay me from getting the cars. They hold your deposit like they were a baby holding on to a sec crooks,and they are giving me a run-around trying to delay me from getting the cars. They hold your deposit like they were a baby holding on to a security blanket, and refuse to deal with people in a professional matter. They dont take calls, they avoid you like the plague. I would give them all 0 if the site let me. NEVER, EVER give them any money. NEVER DEAL WITH THESE A******s! More