Bay Ridge Honda

Stay away from this dealership. I reponded to an internet special. I came and the first thing they asked me for was a deposit. The up front fees they quoted me on the phone had somehow changed/increased wh special. I came and the first thing they asked me for was a deposit. The up front fees they quoted me on the phone had somehow changed/increased when I arrived in person. They tried everything to not give me the internet rate. You really need to read the fine print. Also they did not have the car available & told me I would need to wait(?) not sure how long; also limited color selection. Extremely poor customer service, once they get your deposit they try to do a bait and switch. Overall bad experience, sales people never call you back and dont really care except their commission. The general attitude is they are very nice and phony until they get your deposit then they really dont give a crap about returning any calls or keeping you informed as to when you will get your car. Again stay away from this dealer ship. I should have read the reviews before going in. More

So much to mention in this little box. I went to Bay Ridge Honda last week to buy a Honda Civic and the salesman Anthony Russo was a brash, loud little guy who was only interested in making a sale. He Ridge Honda last week to buy a Honda Civic and the salesman Anthony Russo was a brash, loud little guy who was only interested in making a sale. He said I'd need to buy the car before any deal he could make would expire on Monday (the last day of the month). I never did get any deal at all. When he showed me the car he super quickly mentioned what all the buttons and things did on the dash board. He was a horrible salesman and I would suggest not going to him again. He practically pulled the paper work out of my hand when I didn't do it fast enough for his liking. If I dind't like the car so much I would have left..and bought nothing. I can't describe how awful an expierence it was dealing with him. Just horrible. More

My boyfriend and I went to purchase a car from Bayridge Honda. I was the one who would be purchasing the car, but my salesperson was only making eye contact and speaking with my boyfriend, completely ignor Honda. I was the one who would be purchasing the car, but my salesperson was only making eye contact and speaking with my boyfriend, completely ignoring me. After this went on for several minutes, I asked him to please include me in the conversation. Once we negotiated our lease deal, we filled out a "purchase order" and left a $500 deposit. We were assured it would be a matter of days before our car was ready. We never heard from them and had to make several calls inquiring about the status. Finally after 30 days, we were told "sorry, couldn't find a car for you". Getting my deposit back was a whole other story. I played phone tag with sales managers, was hung up and am going through my bank to get the refund. DO NOT deal with them. On a more pleasant note, Honda of New Rochelle was happy to help us out. They located a car in two days, took care of all our paperwork and communicated every step of the way. Our salesman, DJ, was VERY nice and deserves your business much more than Bay Ridge. More

If you want to spend 3-4 times more than what you anticipated, then make an appointment to have your car serviced here. Apparently, replacing an air filter is more dire than say, working on "low bra anticipated, then make an appointment to have your car serviced here. Apparently, replacing an air filter is more dire than say, working on "low brakes" as Mr. Wan put it. My experiences in the past with Honda dealerships have been better, with the dealership in Pennsylvania (Conicelli Honda) being the best. That was where I purchased my car. Their goal wasn't to xxxx me of every last cent I had. The service was appropriate and timely. My experiences here in NY (Bronx and Brooklyn) have convinced me that I will no longer bring my car to a Honda dealership. I shouldn't have to bring a man with me in order to not get taken advantage of. Enjoy the $350 dollars you made for Honda, Mr. Wan. It's the one and only time you'll be making any money off of me. More

By all means stay away from this dealership. Their favorite scam is to ask for your drivers lic and credit card before you even discuss price. Why do you need my credit card? It's a dealership policy. favorite scam is to ask for your drivers lic and credit card before you even discuss price. Why do you need my credit card? It's a dealership policy. Avoid this place at all cost. More

I would like to be anonymous at this point. There are too many things for me to say about bay ridge honda.The first thing is i waited for over 2 hours just to speak with a financial department the first many things for me to say about bay ridge honda.The first thing is i waited for over 2 hours just to speak with a financial department the first day i went there. My sales guy told me everything that there is just for me to sign the paper gave me the best deal out there told me that they have the car in stock(which they didn't). After i agreed for this deal my credit application did not go through, they asked for a co-signer. I got them a co-signer with a 720 credit score which still didn't get approved. They are liars, they have no respect for their customer. The sales team curses right in-front of you, smoke in-front of you dirty dirty sales team they are. I honestly do not know how they got the "presidential award". At the end of my conversation with the finance department they told me that they cannot give me the car b.c. they were not making enough money on this deal....flat out exactly!!!!! They are the worst dealership...do not care about customer once again. More

I would like to be anonymous at this point. There are too many things for me to say about bay ridge honda.The first thing is i waited for over 2 hours just to speak with a financial department the first many things for me to say about bay ridge honda.The first thing is i waited for over 2 hours just to speak with a financial department the first day i went there. My sales guy told me everything that there is just for me to sign the paper gave me the best deal out there told me that they have the car in stock(which they didn't). After i agreed for this deal my credit application did not go through, they asked for a co-signer. I got them a co-signer with a 720 credit score which still didn't get approved. They are liars, they have no respect for their customer. The sales team curses right in-front of you, smoke in-front of you dirty dirty sales team they are. I honestly do not know how they got the "presidential award". At the end of my conversation with the finance department they told me that they cannot give me the car b.c. they were not making enough money on this deal....flat out exactly!!!!! They are the worst dealership...do not care about customer once again. More

I was overcharged $27.00 for a Safety inspection fee & also charged $12.50 for a supposedly tire disposal fee in which they NEVER disposed of any tires from my vehicle upon purchase. THEY ARE RIPOFF ARTI also charged $12.50 for a supposedly tire disposal fee in which they NEVER disposed of any tires from my vehicle upon purchase. THEY ARE RIPOFF ARTISTS . More

Terrible! Don't go there. Promises and prices for invisible cars. I signed a contract and left a deposit on something that he never got me. 3 weeks later he called me with a different model at a mo invisible cars. I signed a contract and left a deposit on something that he never got me. 3 weeks later he called me with a different model at a more expensive price. What good is that to me?? Now I am having a hard time getting my $500.00 deposit back and I am livid. Talk about giving me the run around. PS - He blames the whole thing on the 4th of July. More

These guys play games. I Negotiated a price and signed a lease on a 2007 Pilot that was $100 under their listed dealer invoice. They promised the car to me within 3 days, 7 days max. Salesman didn't retur lease on a 2007 Pilot that was $100 under their listed dealer invoice. They promised the car to me within 3 days, 7 days max. Salesman didn't return any of my calls until day 6. At that point he pulled a bait and switch telling me they were unable to find the make/model of the vehicle they agreed to lease me, but did have an upgraded make/model for an additional $3500. I refused the upgrade, wanting the car listed on the lease agreement. At 10 days Ismail told me his Swap Manager just returned from vacation and was actively looking for my car. He said the vacation was the reason why my car wasn't in yet. When I asked wny he promised me the car in 3 days if he knew the Swap manager was on vacation, Ismail lied and said he never PROMISED 3 days. After 12 days, they still haven't delivered the car and I'll be getting a refund and doing business with someone else. More