Bay Ridge Honda

Visit http://www.youtube.com/watch?v=uL8YaCIydyE To Visit http://www.youtube.com/watch?v=uL8YaCIydyE To see Chris Gonzalez Sales Manager Caught on Video. Chris Gonzalez - Bay Ridge Honda Sales Visit http://www.youtube.com/watch?v=uL8YaCIydyE To see Chris Gonzalez Sales Manager Caught on Video. Chris Gonzalez - Bay Ridge Honda Sales Manager 718 836 4600 Police Report was Filed on July 3rd 2007 for Threatening and Harassing a costumer. Said he would hit a customer "In the Fu&%king Face if I see you outside here", calling the costumer a "F@ggot" and throwing all the signed documents for new car purchase across the sales floor (seen laying beside car in video). "Get the F&^k out, you aren't even a costumer to me, I don't make enough money on this car (2007 Honda Fit) to have to put up with you." He says he has freedom of speech in America, that he can say whatever he wants, even as a manager. Chris is pictured on the phone faking a call to "Security" to scare off the costumer. In fact he was the one to have have police question him and have a harassment report filed against him. George Gambino, Store Manager, said "Chris must have had a bad day," and admitted that he would write Chris Gonzalez up, but that it "doesn't sound like much" of a punishment. My opinion - DO NOT SHOP AT BAY RIDGE HONDA - GOOGLE the name, you'll see NOTHING BUT BAD REVIEWS. More

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Typical Honda dealer but worst service department. Typical Honda dealer but worst service department. Sales are pretty much usual as other Honda dealers but their financing procedure is very hassle. Typical Honda dealer but worst service department. Sales are pretty much usual as other Honda dealers but their financing procedure is very hassle. They will try every possible way to sell extra stuff that most customer probably don't need. Their financing department is worst ever to deal with. Either you take the deal or out type of deal. Sales representatives are usually nice but they don't really have decision right so they travel back and force between customer and sales manager. That's another turn off. I bought the car but I probably would not go back there to buy another car. Now service department is total disaster. Service managers are confused as whack. They don't seem to get it right no matter what they do. My case was when sales department initially delivered my car, they forgot to install alarm. I made appointment a month ahead for alarm installation. They first call me to cancel my appointment because they don't do installation Saturday. Then by the time I went there for my appointment, they have no idea what I am there for. I had waited almost 8 hours in the freaking dealership to complete their job for my car. It turned out no one care to take care of my car. Although I was there waiting for 8 hours, no one seemed to care enough to ask why I am there for 8 hours. Finally, I demanded status of my car and nothing has been done. Although I was very upset, I demanded explanation but they could not deliver the answer. Instead they offered me a free rental car so I can go back to my home(I live in Queens) Next day, a guy from sales department called me for spare key. Go figure.... Make it short. Due to lack of communication between inner departments, their turning around time is so long. I never ever want to deal with service department again. Ironically, they sent me a post card how my service department experice was. My answer was all 1's(worst) However, I never get a phone call or letter to ask why I was not satisified with service department. Go figure.... And most of customers who used that service department seemed to agree that their communication is worst ever. Try to avoid all together this dealership. More

Horrible customer service. never return calls. confusiona nd disorganization. I will never buy a damned honda again due to this servie confusiona nd disorganization. I will never buy a damned honda again due to this servie More

I will never get another damned honda due to this service center. disorganized never return calls they scratched my car and refused to fix the scratch. they buffed it out but wound up making it look like center. disorganized never return calls they scratched my car and refused to fix the scratch. they buffed it out but wound up making it look like haze. More

I purchased a new Honda Civic EX, at Bay Ridge Honda in Brooklyn, NY in June 2003. The sales team was very professional and one of the selling points was the quality of their service center. <br><br>In lat Brooklyn, NY in June 2003. The sales team was very professional and one of the selling points was the quality of their service center. <br><br>In late January 2004 we had an incident with the car in the middle of a snowstorm. The car performed a 360-degree spin on icy surface and veered off the road and came to a stop in a ditch. Given that the car had scraped over rocks when veering off the road and going through the ditch until coming to a stop at the edge off it in the snow, We were worried that the car had undercarriage damage.<br><br>The next day we called Bay Ridge Honda, explaining the incident and asking to bring the car in for a detailed review of the undercarriage and analysis of the damage. We were told that we had to wait for a service appointment – the earliest appointment was 1 full month later. <br><br>The apparent inspection and service was completed in Feb, 2004 and included an oil change and the full 7,500mile inspection. The shield and a few missing clips for the front plastic skirt on the front fender were replaced as well. Apparently, the car was otherwise in proper working order. We relied on this professional assessment.<br><br>Despite this service, we started to notice that the car increasingly started to develop a rough idle, the transmission started to slip and bang into gear at acceleration and the entire car started to shake (hood and car vibrating). <br><br>Because we just had the car in service, we did not immediately go back to the service garage. As the rattling got worse we did bring the car back to the service garage (after again waiting for an appointment for about 2 weeks) in May 2004. When we brought the car in for service, we referred to the recent service and told the service representative that we had since noticed transmission issues that we would like to get checked out.<br><br>To our huge surprise we received a call back from the service garage stating that the car needed body work as several engine mounts were broken off, there was a dent and leak in the oil pan, the engine had barely any oil left and the radiator was bent up and the front fender was bent up as well and mounts for the exhaust had come loose. <br><br>Additionally the transmission problem was caused by the broken engine mounts and damaged engine cradle! The total estimated damage was well in excess of $2000. <br><br>We expected to have undercarriage damage given the severity of the incident in January and were falsely relieved and trusted the assessment of the local Honda garage. Due to the negligence of the service garage, we could have ended up in a severe accident and/or destroyed the entire engine of the car as well. More

Bought my car and had it serviced here. Sale experience was good -- mostly courteous and professional, but they nickeled and dimed me at the end (overcharged on the Motor Vehicle fees and never retured the was good -- mostly courteous and professional, but they nickeled and dimed me at the end (overcharged on the Motor Vehicle fees and never retured the money).<br>Service is BAD. They seem nice, modern, professional, but communication is terrible (the guy you talk to doesn't even know what was done to your car). They do not try to duplicate the problem, they replace parts and hope that it fixes the problem. My car has been in the shop 6 times in the last 2 months, they keep blindly replace parts without even knowing what the problem is.<br>They sell and service too many different makes so there are no specialists and you never get personal service. More

made an apppointment for service, got there, they took the car and 2 hours later told me they don't perform the service on Saturdays. <br><br>Don't go there---they are rude and unprofessional. They servic the car and 2 hours later told me they don't perform the service on Saturdays. <br><br>Don't go there---they are rude and unprofessional. They service manager is an idiot---didnt even know the phone numner for Honda service. <br><br>Avoid this dealer at all cossts More