Bay Ridge Honda

Services department Wound not recommend the services department for car repairs. Took my vehicle for an estimate cost of repair. The services representative names Edwin Wound not recommend the services department for car repairs. Took my vehicle for an estimate cost of repair. The services representative names Edwin Chiong lied to me that would be receiving an estimate before he repairs the physical damage to the car. 5 days later he tells me the body shop already partly repaired the car and he gives me an estimate of $1,300 to which I agreed. The day the car is ready to be picked up he charges me $4,000 and tells me there is nothing I can do but to pay. Reminding you I never authorized for the vehicle to be repaired here only took it for an estimate. Edwin the representative not only shamelessly lied to me but also hid the actual cost of repair from me till the last day. Extremely disappointed with the service. More

Refreshing low pressure sales experience. I walked in fearing the worst... anyone who has been in a car dealership knows every salesperson is smooth and personable at first and then when you d I walked in fearing the worst... anyone who has been in a car dealership knows every salesperson is smooth and personable at first and then when you don't want to buy the same day they turn from Dr. Jekyll to Mr. Hyde, and with Sales managers sometimes they skip the Dr. Jekyll act. Not so with Roevelle Gustave. He was attentive, courteous, wasted none of my time, and he answered all my questions without being pushy or making me feel like I was about to be fleeced. Even when he got his sales manager, Robert Shuler, to discuss numbers, Roevelle read me correctly and thus Rob was straightforward with no-nonsense. I appreciated the fact that at no point was I left to sit at a desk alone except for the minute Roevelle went to get Rob. I would recommend anyone who is looking for a Honda to ask for Roevelle and let him know honestly what you are doing there and I promise you will be pleased. I think the best idea is going on a Monday (typically a slower day in car sales) and using Costco Auto to get a fair price from the start is the way to go especially with vehicles that are quality and usually not discounted heavily. Thanks, Roevelle and Rob, this was one of the best car buying experiences I've had yet. More

Jaime Fernandez is a fabulous salesperson. He makes leasing a car a joyful experience. He is extremely knowdgeable, kind, and relaxing to deal with. Jaime works very hard to meet all your expectations. leasing a car a joyful experience. He is extremely knowdgeable, kind, and relaxing to deal with. Jaime works very hard to meet all your expectations. Sales is a very stressful job, but Jaime doesn’t make it seem that way. Jaime is conscientious and sincere. He is a remendous asset to your sales team ! More

High Pressure Came very close to purchasing an HR-V, but was really turned off by the high pressure sales tactics and constant phone calls/texts from the dealership Came very close to purchasing an HR-V, but was really turned off by the high pressure sales tactics and constant phone calls/texts from the dealership to make a decision. Also, they wouldn't let me test-drive a vehicle without putting down a $500 deposit to purchase it. Massive turn off. More

I just bought a 2020 Honda Accord EX-L 2.0 from Mark Dance and the experience was easy and straightforward. I got a really good deal and recommend Mark to anyone looking to purchase a vehicle. Dance and the experience was easy and straightforward. I got a really good deal and recommend Mark to anyone looking to purchase a vehicle. More

Очень понравилось компания выглядит очень привлекательно,чисто,аккуратно,светло и тепло.сервис на высшем уровне.предлагают кофе,чай,водичку.обслуживают быстро,конкретно компания выглядит очень привлекательно,чисто,аккуратно,светло и тепло.сервис на высшем уровне.предлагают кофе,чай,водичку.обслуживают быстро,конкретно все объясняют,показывают.очень довольна,что не ошиблась с выбором,огромное спасибо Игорю! More

They are crooks. They tried to bamboozle me. I will never shop there even if I have to go out of state for a Honda. They are the epitome of the dishonest car salesman!! shop there even if I have to go out of state for a Honda. They are the epitome of the dishonest car salesman!! More

Excellent experience with Mark Dance We are very pleased by the seller, friendly & helpful. Just like the first time, worked with us with professional manner& patient to answered our ques We are very pleased by the seller, friendly & helpful. Just like the first time, worked with us with professional manner& patient to answered our questions. Thank you. More

Claimed to Fix My Car-Dangerous Lie Car had leaked transmission fluid and stopped working, they told me they did a diagnostic, fixed a sensor, gasket and replaced transmission fluid and Car had leaked transmission fluid and stopped working, they told me they did a diagnostic, fixed a sensor, gasket and replaced transmission fluid and a seal. When I asked if there was damage to the transmission, they said no. Drove car 60 miles home and to Curry I went, needed a new transmission! That was a DANGEROUS lie. More